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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Beatriz Holanda

August 15, 2025

5  out of  5
rating by Beatriz Holanda
"I needed to find an insurance for my first car and Sylvia gave me incredible support, she was very patient and got the best deal for what I needed at the moment! Thank you for all the help, Sylvia, you were just AMAZING!"
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Atakan Dirik

August 14, 2025

5  out of  5
rating by Atakan Dirik
"Jacquline is always super helpful. As a family, we love working with her."
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Jennie Marlow

August 14, 2025

5  out of  5
rating by Jennie Marlow
"Wow! What incredible service I received from MacKenzie!! So professional, so helpful. No hard sell. Came up with the perfect policy for my needs in both Auto and Homeowners. Saved a pile of money too. Can't recommend them highly enough."
We responded:
"Jennie, thank you so much for your awesome review! I'm so glad to hear that MacKenzie took great care of you and helped find the perfect policies for your auto and homeowners' insurance. It’s fantastic that you also saved money in the process! We really appreciate your recommendation. If you ever need anything else or have questions down the road, just give us a shout. We’re always here to help! - Jacquline Fitzgibbon"
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Fritz Ahern

August 14, 2025

5  out of  5
rating by Fritz Ahern
"Sylvia Munguia was so nice and helpful, she made the process easy and delightful!!"
We responded:
"Hi Fritz, thank you for sharing your experience! We're so glad Sylvia could make everything smooth and enjoyable for you. We'll be sure to pass along your kind words to her. If you ever need anything else, don’t hesitate to reach out! -Jacquline"
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Mariel Corvacho

August 13, 2025

5  out of  5
rating by Mariel Corvacho
"Sylvia fue muy amable y profesional. Me ayudó en todo el proceso, respondió todas mis preguntas y me explicó cada detalle de forma clara y sencilla. Me sentí acompañada y segura con su atención."
We responded:
"Mariel, muchas gracias por tus palabras tan amables. Me alegra saber que la atención de Sylvia fue clara y que te sentiste acompañada durante todo el proceso. Estoy aquí para ayudarte en lo que necesites. ¡Un abrazo! -Jacquline"
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Hayden P

August 13, 2025

5  out of  5
rating by Hayden P
"Mackenzie was emailing with my mother and made it super easy to access her when I needed to call. And the phone call was very personable and very helpful. Over great customer service."
We responded:
"Hayden, thanks so much for the great feedback! I’m really happy MacKenzie made things easy for your mom and that the call was helpful and friendly. We’re always here if you need anything else! -Jacquline"
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Sherold Barr

August 11, 2025

5  out of  5
rating by Sherold Barr
"Manana was kind enough to check in with me during the claim I put in with State Farm. Jacquline’s office did a fine job trying to assist with the process."
We responded:
"Sherold, thank you for sharing your positive experience with our State Farm Agency! We appreciate you and your kind words. - Jacquline "
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Ryan Smythe

August 7, 2025

5  out of  5
rating by Ryan Smythe
"I feel fortunate to have such attentive and knowledgable insurance agents. It's one of the reasons we've kept insurance policies with State Farm for so many years."
We responded:
"Ryan, thank you for your kind words! We're thrilled to hear that our attentive and knowledgeable service has made a positive impact. It means a lot to us that you've chosen to stay with State Farm for so many years. We're here for you anytime you need us! - Jacquline"
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William Franklin

August 7, 2025

5  out of  5
rating by William Franklin
"A huge Thank You to Sylvia for all your help with getting my vehicle policy setup. Working with someone who keeps me updated throughout the process has confirmed that I made the right choice in providers! Thanks again for all your team does!"
We responded:
"William, thank you for your review! I’m happy to hear that Sylvia was able to help you and keep you updated throughout the process. It means a lot to us that you feel confident in choosing us as your provider. We’re here for you anytime you need anything. - Jacquline"
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Robert Parker

August 7, 2025

5  out of  5
rating by Robert Parker
"Jacquline thanks so much for your fantastic customer service. Great help, knowledge, efficiency and considerate."
We responded:
"Robert, I really appreciate you taking the time to share such a kind review! I’m grateful for your kind words and happy to hear that my help, knowledge, and efficiency made a difference. It’s always a pleasure to assist you! Please don’t hesitate to reach out anytime. - Jacquline"
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Myrna Ashland

August 7, 2025

5  out of  5
rating by Myrna Ashland
"I worked with MacKenzie Thompson. She is a very good listener and gathered necessary information before constructing a personal plan for my specific needs. Thanks MacKenzie"
We responded:
"Myrna, I’m glad MacKenzie was able to provide such great support! We’re lucky to have her on our team and appreciate your trust in us! - Jacquline"
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Kyle Bernard

August 7, 2025

5  out of  5
rating by Kyle Bernard
"Quick and informative help from Paul Champagnie, really appreciated him and how well of an experience you made getting my insurance taken care of."
We responded:
"Kyle, thank you so much for your kind feedback! I’m glad Paul was able to provide quick and helpful service to make your insurance experience smooth. We appreciate your trust and are here whenever you need us! - Jacquline"
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Joseph Bautista

August 7, 2025

5  out of  5
rating by Joseph Bautista
"This insurance company is on point and easy to work with. My agent she's friendly and trustworthy..."
We responded:
"Joseph, I truly appreciate your wonderful feedback! I’m so glad to hear that your experience with us has been easy and positive. We’re proud to have a friendly and trustworthy team who is ready to help you anytime! - Jacquline"
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Marc Friedman

August 6, 2025

5  out of  5
rating by Marc Friedman
"I spoke with MacKenzie Thompson who provided outstanding service when I switched to State Farm for my auto and renters insurance. She took the time to explain all my options and found me coverage that's saving me money compared to AAA. The entire process was smooth and professional. I highly recommend MacKenzie for anyone looking for reliable insurance coverage and exceptional customer service. Great experience overall!"
We responded:
"Marc, thank you so much for your thoughtful review! I’m thrilled to hear that MacKenzie provided outstanding service and helped you find coverage that saves you money. We're glad she is on the team and grateful for your recommendation. It’s wonderful to know your experience was smooth and professional—we’re here for you anytime! -Jacquline"
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Shannon Carr

August 5, 2025

5  out of  5
rating by Shannon Carr
"I have been with State Farm for many years and everyone I work with is kind and helpful. I appreciate all they do, thank you!"
We responded:
"Shannon, Thank you so much for your loyalty and kind words! I’m happy to hear that our team has been helpful and supportive throughout the years. We truly appreciate having you with us and are always here whenever you need anything. - Jacquline"
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Moiwig

August 5, 2025

5  out of  5
rating by Moiwig
"If I could I'd give 500/5 super patient and extremely sweet and kind this is the best interaction I've had for dealing with insurance easy quick and she was super patient with me"
We responded:
"Wow, thank you so much for your amazing review! I’m thrilled to hear that your experience was easy, quick, and that you felt well cared for. It means a lot to know we were helpful throughout the process. We're always here whenever you need assistance! -Jacquline"
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Jason Ames

August 1, 2025

5  out of  5
rating by Jason Ames
"Its always a pleasure and always so easy to get threw new additions to my police. Thank you Silvia!!"
We responded:
"Jason, thank you for your kind words! I'm glad I could help you with your insurance needs. If you need anything else, feel free to reach out! - Jacquline"
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Laura Martin

July 31, 2025

5  out of  5
rating by Laura Martin
"Jacqueline and her staff are knowledgeable and always available for questions!"
We responded:
"Laura, thank you for the 5-star review! It was a pleasure helping you with your insurance needs, and I’m glad you felt supported by everyone in the office. We are always here to help! - Jacquline "
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Mother Clucker

July 28, 2025

5  out of  5
rating by Mother Clucker
"MacKenzie Thompson, thank you so much for getting me auto and home insurance equivent to my current coverage at lower cost... you are saving me $1743 per year. The thing I hate the most is shopping for auto insurance.... it's too much wasted time, until I found out Geico was charging so much damn money.. I felt robbed, I called state farm, MacKenzie was patient, informative, and trusted person... good price with awesomeness of service. Thank you state Farm for MacKenzie on your team, the farm team."
We responded:
"Thank you so much for sharing your expereience with MacKenzie! We are so glad to be able to help you through the process of shopping for insurance and help you find the best fit for your needs! - Jacquline"
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mike kruizenga

July 25, 2025

5  out of  5
rating by mike kruizenga
"Great work by Sylvia Munguia!! Got my insurance card temporary so quickly Made drive home from Bend in new car secure"
We responded:
"Mike, thank you for your kind words! I'm happy to hear Sylvia was able to get your insurance card to you quickly and that you felt secure driving home in your new car. We appreciate your trust and look forward to assisting you again in the future! - Jacquline"
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Johnathan Lundeen

July 24, 2025

5  out of  5
rating by Johnathan Lundeen
"Really helpful. Understanding Easy to work with and has great advice."
We responded:
"Johnathan, thank you so much for your kind words! We're thrilled to hear that you found our team helpful, understanding, and easy to work with. Providing great advice and support is our top priority, and your feedback means a lot to us. We look forward to assisting you again in the future! - Jacquline"
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Philip Watson

July 21, 2025

5  out of  5
rating by Philip Watson
"I had a great experience working with Julie at State Farm! She helped me transfer my renter’s insurance to a new apartment, and the whole process was quick and seamless. Julie was incredibly responsive and efficient—she answered all my questions promptly and made sure everything was taken care of without any hassle. Really appreciated her professionalism and friendly attitude. Highly recommend!"
We responded:
"Philip, thank you so much for your kind words and for taking the time to share your experience! I’m delighted to hear that Julie made your renter’s insurance transfer quick and seamless. She truly values being responsive and professional, and I’m glad that came through during your interaction. We appreciate your recommendation and look forward to assisting you again in the future! - Jacquline"
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Alizabeth Maier

July 21, 2025

5  out of  5
rating by Alizabeth Maier
"Mackenzie was amazing to work with and she made sure to help me as much as possible to get the lowest car insurance!"
We responded:
"Alizabeth, thank you for your wonderful feedback! I’m so glad to hear that MacKenzie provided you with excellent service and helped you find the lowest car insurance possible. We’re proud to have her on our team, and your kind words mean a lot. If you ever need anything else, please don’t hesitate to reach out! -Jacquline"
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Kevin

July 21, 2025

5  out of  5
rating by Kevin
"The level of service that Jacquline Fitzgibbon’s office provides is outstanding. Every person in the office that I’ve encountered has been a pleasure to work with and always so helpful. Sylvia particular is a joy and ensures that all details are covered during our conversations. State Farm has always been a great company for us, but the people in this office complete the experience."
We responded:
"Kevin, thank you so much for your kind and thoughtful review! I’m thrilled to hear that our team, especially Sylvia, has made such a positive impression and provided you with outstanding service. We truly believe that great people make all the difference, and it’s wonderful to know that your experiences with our office have been enjoyable and helpful. We appreciate your continued trust in State Farm and look forward to serving you for years to come! - Jacquline"
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Caitlyn Barone

July 21, 2025

5  out of  5
rating by Caitlyn Barone
"This is my first time using State Farm and initially I obtained an online quote (from several providers) then worked with Sylvia to finalize everything. I found State Farm’s online quotes to be more thorough and detailed compared to other providers, which I liked. This agency was easy to work with and we finalized our homeowners and auto insurance policies easily. Sylvia was very helpful, friendly, and thorough in the process!"
We responded:
"Caitlyn, thank you so much for taking the time to share your experience! We’re delighted to hear that working with Sylvia made the process easy and pleasant. Sylvia is truly an asset to our team, and we’re glad she could provide the helpful and friendly service you deserve. Please don’t hesitate to reach out if you need any assistance with your insurance in the future! -Jacquline"