Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Neita Trollinger

September 22, 2023

5  out of  5 rating by Neita Trollinger
"This agent was very professional and friendly. I got all of the information that I needed. And in a very easy to understand manner. She was very patient and answered every single question that I had. She made transferring my insurance effortless and gave me a price that was excellent. I would absolutely recommend this person to be an insurance agent to anybody. She's awesome!"

Ronnie Covarrubias

September 19, 2023

5  out of  5 rating by Ronnie Covarrubias
"Fast, Easy and Friendly She did her best to get me The cheapest rate"

Jeff Weeks

August 30, 2023

5  out of  5 rating by Jeff Weeks
"Recently changed from Farmer's to State Farm, something I was dreading thinking that it would be a hassle but Jacquline made it so easy and painless. She patiently answered all of my questions about the new coverage and how it compared to our previous coverage and got the new policies in place quickly, saving us money in the process. I highly recommend Jacquline. She's knowledgeable, responsive, and a pleasure to deal with."

Desiree Whitehall

August 29, 2023

5  out of  5 rating by Desiree Whitehall
"Jacquline is very responsive-she takes the time to get back to you and clearly explain the situation. I've never met her but so far from our phone interaction I'm very pleased with both her and her assistant Julie. They are both professional and positive. Plus they saved us hundreds of dollars on each of our car insurance policies!"

Cody Johnston

August 18, 2023

5  out of  5 rating by Cody Johnston
"Great customer service eager to help."

George Troy

August 16, 2023

5  out of  5 rating by George Troy
"Silvia is my Agent and will be forever. She knows everything and truly is protecting my interests. I really do feel a sense of calm knowing she is on my side!"

Lisa Kitchen

August 16, 2023

5  out of  5 rating by Lisa Kitchen
"Jacquline and Julie were so incredibly speedy, courteous and friendly with changing in regards to my car and auto situation. I’m so glad I picked this office, I can already tell it’s a perfect fit!!"

Ken McClenahan

August 15, 2023

5  out of  5 rating by Ken McClenahan
"Jacquline is personable, knowledgeable, professional, and timely; great agent!"

Amber Reeder

August 13, 2023

5  out of  5 rating by Amber Reeder
"Love the customer service here! Also, I am so shocked that after 5 quotes with everyone’s rates going up State Farm is $65 less than our best quote for two vehicles and renters insurance. State Farm has always been the highest quote in the past. With the rate hikes they have been very smart about keeping their rates down! Highly recommend Silvia and her team!"

Billy Martinez

August 10, 2023

5  out of  5 rating by Billy Martinez
"Silvia was amazing to work with . She made sure to get me the right coverage for what I needed . She was fast and so nice and that’s hard to find these days . She kept her word and everything was right on with what she said it would be . That’s also hard to find these days . I am very happy and look forward to working with her and jacquline as well . They are both great and amazing !!!!"

Antonio Swanson

August 6, 2023

5  out of  5 rating by Antonio Swanson
"I was shopping for insurance and located Jacquline’s office in the neighborhood. She took the time to review my policies and recommend ways to improve coverage while keeping premiums equal. Jacquline has been very responsive and I would highly recommend her office if you are searching for insurance."


August 4, 2023

5  out of  5 rating by BENNANI ABDENNOUR
"Just amazing 😊"

Daisy Green

August 3, 2023

5  out of  5 rating by Daisy Green
"I contacted Jacquline to assist me in cancelling my renters insurance- she responded so quickly and got everything taken care of. She even went above and beyond by updating my new contact information/address everywhere. She was so nice!! Super great experience with her. :)"

Zachary Arbuckle

August 3, 2023

5  out of  5 rating by Zachary Arbuckle
"My agent is truly amazing I just got myself a car I was struggling to find car insurance Jacqueline instantly called me back to help me get my insurance set up she is very professional and is on top of it thank you again Jacquline"

Sarah Chadwick

July 30, 2023

5  out of  5 rating by Sarah Chadwick
"I have not been with State Farm in Portland for very long but I have had positive experiences so far. The other day, Silvia, a member of Jacquline's team helped me get auto insurance set up while I was in the dealership. She was efficient and got me all of the information I needed despite it being late on a Friday afternoon."

Will Papenfuss

July 29, 2023

5  out of  5 rating by Will Papenfuss
"I highly recommend this State Farm agency! Had been with another company for ten plus years but costs had gone up substantially and I decided to look at other options. I considered several and State Farm came in by far the lowest cost alternative. Sylvia at the agency was extremely helpful in getting new policies bound and in-place and basically held our hands through the entire transition process."

Oregon Johnson

July 28, 2023

5  out of  5 rating by Oregon Johnson
"Sylvia was very helpful in setting up Renter's insurance for me. Very efficient, answered all my questions, and got me a great rate."

Juan Becerra

July 26, 2023

5  out of  5 rating by Juan Becerra
"Great customer service, Sylvia Munguia is always ready to give the best customer service ever, always answers all my questions about my policy. Very professional. Definitely I recommend them."

Elvis Huerta, Home Sold Guaranteed

July 26, 2023

5  out of  5 rating by Elvis Huerta, Home Sold Guaranteed
"I’ve known Silvia M for sometime now but never really had the need for insurance services until recently. She has awesome customer service and very thorough in explaining everything I needed. Highly recommended company….thumbs up for Silvia the agent. If I could give 10 stars I would ✨ 🌟 ⭐️"

r Tucker

July 21, 2023

5  out of  5 rating by r Tucker
"I am very pleased with my agent. Jacquline is very knowledgeable and professional when I have dealt with her. I would highly recommend her to anyone."

Ute Cummings

July 17, 2023

5  out of  5 rating by Ute Cummings
"Sylvia was most helpful and most friendly. I am very pleased that I have chosen State Farm. Could've not ask for a better help. A+++++++++"

Jenna Miller

May 24, 2023

5  out of  5 rating by Jenna Miller
"We are in the process of moving from another state, and Jacquline has made the process so simple and seamless! She is communicating with our current agents, reviewing current documents, and combining it all together while getting us the best deals. We have a lot of moving parts/requests to juggle, and she is navigating them amazingly. Highly recommend!"

Odin Merriman

May 24, 2023

5  out of  5 rating by Odin Merriman
"Very nice lady. Helped me a lot."

Michele Gilstrap

May 17, 2023

5  out of  5 rating by Michele Gilstrap
"Great help terrfic customer service!"

Laurence Gellert

May 15, 2023

5  out of  5 rating by Laurence Gellert
"Awesome service and support from Jacquline and Sylvia. Very happy we switched!"