State Farm® Insurance Agent Jacquline Fitzgibbon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Oscar Lezama
May 3, 2025
5
out of
5
rating by Oscar Lezama
"Sylvia helped me get a better rate with more desirable coverage. She also helped me cancel from my previous provider, so I recommend her as someone who was very helpful and patient and easy to speak with."
We responded:
"Oscar, thank you so much for your kind words! I'm really glad to hear that Sylvia was able to help you find a better rate and coverage. It’s wonderful to know that she made the process easy and enjoyable for you. Your recommendation truly means a lot to us, and we're always here to assist you whenever you need! -Jacquline Fitzgibbon"
Babyraptor 369
May 2, 2025
5
out of
5
rating by Babyraptor 369
"Muy amable mucha esperiencia comunicativa yo la recomiendo"
We responded:
"¡Hola! Apreciamos mucho tu recomendación y estamos aquí para lo que necesites. ¡Saludos! -Jacquline Fitzgibbon"
Andres Garcia
April 30, 2025
5
out of
5
rating by Andres Garcia
"Exelente atension gracias ala señorita edit 👍"
kebbs
April 29, 2025
5
out of
5
rating by kebbs
"MacKenzie was a very patient and easy person to work through the process of bundling home and auto insurance. I am happy with the level of coverage and premium payments after all was done."
We responded:
"Thank you so much for taking the time to share your positive experience! We're thrilled to hear that MacKenzie was able to assist you with bundling your home and auto insurance in a patient and easy manner. It's our goal to provide our clients with the best coverage options while ensuring a smooth process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in our office!- Jacquline Fitzgibbon"
Jason Ames
April 28, 2025
5
out of
5
rating by Jason Ames
"Very easy to communicate with. Very helpful and polite. Thank you for saving me some money!!"
We responded:
"Jason, thank you for your kind words! I'm glad I could help and save you some money. If you need anything else, feel free to reach out! -Jacquline Fitzgibbon"
Raul Valdez
April 26, 2025
5
out of
5
rating by Raul Valdez
"Recientemente tuve el placer de trabajar con SILVIA lo cual hizo que mi trabajo fuera lo mas facil y practico siendo amable y siempre estando dispuesta a responder mis preguntas sin duda alguna les recomendaria para cualquiera que busque una agencia de seguros."
We responded:
"Muchas gracias por tus amables palabras y por tomarte el tiempo de compartir tu experiencia. Nos alegra saber que Silvia pudo hacer tu trabajo más fácil y práctico. Nuestro equipo se esfuerza por brindar un excelente servicio y siempre está dispuesto a ayudar. Agradecemos tu recomendación y esperamos poder asistirte nuevamente en el futuro. -Jacquline Fitzgibbon"
David Ramnarine
April 24, 2025
5
out of
5
rating by David Ramnarine
"Sylvia Munguia, Jacquline's assistant, is a true professional. She took my call during lunchtime and completed my request to get a vehicle insured in less than one hour. Sylvia is efficient, graceful, and very easy to work with. Thank you, Sylvia."
We responded:
"David, thank you for your kind words! I’m happy to hear that Sylvia was able to assist you so efficiently and professionally. We take pride in providing excellent service, and it's wonderful to know that Sylvia made your experience a positive one. I will be sure to pass along your compliments to her. If you need any further assistance, please don’t hesitate to reach out! -Jacquline Fitzgibbon"
Jennifer Antick
April 24, 2025
5
out of
5
rating by Jennifer Antick
"MacKenzie was extremely helpful and sorting out our insurance needs for my family. They were responsive to our questions by email and by phone. I'm glad to have someone in the neighborhood for our home and auto. I recommend them highly."
We responded:
"Jennifer, thank you for your kind words! We're thrilled to hear that MacKenzie was able to assist you with your insurance needs and provide the responsive service you deserve. It’s always our goal to be a reliable resource for our community. We truly appreciate your recommendation and look forward to continuing to serve you and your family!- Jacquline Fitzgibbon"
David Decker
April 23, 2025
5
out of
5
rating by David Decker
"The office did a nice job of checking in with us on our out-of-state claim until completion. Thanks!"
We responded:
"Dave, thank you so much for your kind words. I'm delighted we were able to meet and I am looking forward to serving you and your family for many more years!"
Susan
April 23, 2025
5
out of
5
rating by Susan
"Dear Jacquine, MacKenzie, is a delight to work with and ask questions to. Great service, attentive, great attitude. Thank you for the experience. Susan"
We responded:
"Thank you, Susan! We're so glad to hear that MacKenzie provided you with such a positive experience. Your kind words mean a lot to us! If you need anything else, just let us know. - Jacquline Fitzgibbon"
hernandez art
April 23, 2025
5
out of
5
rating by hernandez art
"Excellent service from Sylvia, very friendly and helped me find a plan that suited my needs and at a good price."
We responded:
"Thank you for the wonderful review! We're glad Sylvia could help you find the right plan at a great price. If you need anything else, feel free to reach out!- Jacquline Fitzgibbon"
David
April 23, 2025
1
out of
5
rating by David
"Will not remove you from their list if you ask. I've been called 4 times until I blocked the number. They continued calling after I blocked their number. I asked to be removed on both the first and second time."
We responded:
"David, thank you for bringing this to my attention. I apologize for the inconvenience you've experienced. I searched my book of business, and the only David's I found are current policyholders. I want to honor your request to be removed. Please contact me directly at 503-245-9345 so we can resolve this promptly. -Jacquline Fitzgibbon"
Amy Bourne
April 23, 2025
5
out of
5
rating by Amy Bourne
"Sylvia was extremely friendly, very flexible with her time, knowledgeable and able to explain things in layman's terms with great patience. State Farm has provided me great rates and I look forward to working with them and their exemplary customer service team."
We responded:
"Amy, thank you so much for your kind words! We’re thrilled to hear that Sylvia provided you with exceptional service and made the process easy to understand. At our State Farm office, we strive to offer great rates and outstanding customer service, and it’s wonderful to know we met your expectations. We look forward to continuing to work with you! - Jacquline Fitzgibbon"
Lisa Hottman
April 23, 2025
5
out of
5
rating by Lisa Hottman
"MacKenzie was awesome! She made everything super easy."
We responded:
"Lisa, thanks for the awesome feedback! I'm glad to hear that MacKenzie made everything easy for you. We love having her on the team! If you need anything else, just let us know. - Jacquline Fitzgibbon"
C L
April 22, 2025
5
out of
5
rating by C L
"Silvia Munguia was so helpful, she got me a great rate, very satisfied."
We responded:
"Thank you for your kind words! I'm glad to hear that Silvia was helpful and got you a great rate. We’re lucky to have her on our team. If you have any questions or need assistance in the future, feel free to reach out!- Jacquline Fitzgibbon"
Ninfa Roman
April 21, 2025
5
out of
5
rating by Ninfa Roman
"Un buen servicio , te ayudan a ver la mejor opción q tienes, excelente atención al cliente los q me la recomendaron no c equivocaron"
We responded:
"¡Gracias por su reseña! Nos alegra saber que recibió un excelente servicio y que nuestro equipo pudo ayudarle a encontrar la mejor opción. Agradecemos sus comentarios sobre nuestro servicio al cliente y nos alegra saber que quedó satisfecho con la recomendación. ¡Esperamos poder atenderle pronto! - Jacquline Fitzgibbon"
Lloyd McKenzie
April 21, 2025
5
out of
5
rating by Lloyd McKenzie
"One of Jacqueline's assistants, Sylvia Manguia, has the best personality and always has the right answers. I have been with State Farm for many years and have worked with many agents. Many thanks. Lloyd McKenzie"
We responded:
"Lloyd, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Jacquline Fitzgibbon"
Crispin Qionones
April 17, 2025
5
out of
5
rating by Crispin Qionones
"Buen trato por parte de sylvia munguia siempre me atiende bien y me da buena información gracias"
We responded:
"¡Muchísimas gracias por sus amables palabras! Me alegra saber que Sylvia le ha brindado un excelente trato e información valiosa. Nuestro equipo se esfuerza por garantizar que cada paciente se sienta bien atendido, y es maravilloso saber que Sylvia está teniendo un impacto positivo en su experiencia. Agradecemos sus comentarios y esperamos poder atenderle de nuevo. - Jacquline Fitzgibbon"
Trisha Whitman
April 17, 2025
5
out of
5
rating by Trisha Whitman
"McKenzie was amazing to work with. Saved me so much money I ended up adding some extra life insurance. Thanks for an amazing experience!"
We responded:
"Trisha, thank you so much for your wonderful review! We're thrilled to hear that MacKenzie was able to assist you effectively and help you save money while enhancing your life insurance coverage. Our team strives to provide an exceptional experience for our clients, and it's rewarding to know we hit the mark with you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here to help! -Jacquline Fitzgibbon"
Kevin Lawrence
April 16, 2025
5
out of
5
rating by Kevin Lawrence
"Recently had to deal with an auto collision claim and Jacquline’s team was super helpful through out the process."
We responded:
"Kevin, thank you for your feedback! I'm glad to hear that my team was helpful during your auto collision claim. We strive to provide the best support possible, and your feedback means a lot to us. If you need anything else in the future, feel free to reach out! - Jacquline Fitzgibbon"
Vikki Behrens
April 15, 2025
5
out of
5
rating by Vikki Behrens
"MacKenzie Thompson helped me through the processing of our auto and home owner’s insurance policies. She was very knowledgeable, in suggesting what fit best for our needs. She listened patiently to my concerns and helped us arrive at the perfect product for us. Thank you, you are highly recommended! Dave B."
We responded:
"We appreciate your review and are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jacquline Fitzgibbon"
Adrienne
April 12, 2025
1
out of
5
rating by Adrienne
"This place and people will screw you over and do nothing to protect you from accidents, especially hit and runs. Terrible customer service."
We responded:
"Thank you for your feedback. I apologize for your recent experience and understand how frustrating it must have been. Your concerns are important to us, and I would appreciate the opportunity to discuss this further. Please reach out to me at 503-245-9345. -Jacquline Fitzgibbon"
Sively Meza
April 11, 2025
5
out of
5
rating by Sively Meza
"The customer service here was excellent! Edith helped me and explained all the insurance options very thoroughly and with detail. Such a great experience."
We responded:
"Sively, thank you for your fantastic review! I'm so glad to hear that you had an excellent experience with our customer service. Edith is indeed a valuable member of our team, and it’s wonderful to know that she provided you with thorough explanations of your insurance options. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help! - Jacquline Fitzgibbon"
Dodie Wagner
April 11, 2025
5
out of
5
rating by Dodie Wagner
"Madison was so helpful in getting us the best policy. Very patient and knowledgeable. I would recommend this State Farm agency to my friends and family."
We responded:
"Dodie, thank you for your kind words! We’re glad we were able to assist you with finding the best policy. Your recommendation means a lot to us! If you or your friends and family need any assistance, feel free to reach out. -Jacquline Fitzgibbon"
Yolanda Segura Carrillo
April 10, 2025
5
out of
5
rating by Yolanda Segura Carrillo
"Jacqueline is amazing!! She gave me the best rates and the most important thing was that she worked out through the obstacles that I had going on. Plus I got all my cars and my rentals insurance all together"
We responded:
"Yolanda, thank you for your wonderful feedback! I'm thrilled to hear that I could help you navigate through the obstacles and find the best rates for your car and rental insurance. Your satisfaction is our top priority! If you need anything else, don’t hesitate to reach out. -Jacquline Fitzgibbon"