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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leland Coxe

August 22, 2024

5  out of  5
rating by Leland Coxe
"Jacqueline was wonderful. She showed me options that I had not realized existed. This made my financial planning. Thank you!!"
We responded:
"Leland, thank you for the wonderful review! I'm glad that our office was able to show you new options for your financial planning. Your feedback is greatly appreciated! - Jacquline Fitzgibbon"
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Paul Bates

August 21, 2024

5  out of  5
rating by Paul Bates
"I recently bid my insurance out to 3 different carriers. Clearly, Silvia at State Farm far and away delivered the best service and price. Unlike the other carriers, Silvia responded to email and phone calls in a timely fashion and provided excellent service. I highly recommend Jaqueline, Silvia and the staff at State Farm."
We responded:
"Paul, thank you for taking the time to share your positive experience with Silvia and the team. We appreciate your recommendation and look forward to continuing to provide you with exceptional service. -Jacquline Fitzgibbon"
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Imani Winters

August 20, 2024

5  out of  5
rating by Imani Winters
"She was very helpful and gave me all the information I needed since it's my first time getting insurance"
We responded:
"Imani, thank you for your kind review! We're thrilled to hear that our team was able to provide you with the information you needed for your first time getting insurance. We understand that navigating the insurance world can be overwhelming, so we strive to make the process as smooth and informative as possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! -Jacquline Fitzgibbon "
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Susan Stella

August 18, 2024

5  out of  5
rating by Susan Stella
"We needed to move our Homeowners coverage recently and I called Ms. Fitzgibbon based on her agency's many excellent Google reviews. I was, and am, extremely impressed by her knowledge, her communication skills, the consistently timely follow-up, her kindness and professionalism and her willingness to.go above and beyond for her customers. We ended up moving our Homeowners, Automobile and Umbrella coverages to State Farm. Pricing was competitive for excellent coverage and her service far exceeded anything that we've experienced with prior insurance agents.We highly recommend Jacquline Fitzgibbon's State Farm agency."
We responded:
"Thank you, Susan, for taking the time to share your wonderful experience with my State Farm agency. I’m truly grateful you gave me the opportunity to earn your business and that you are happy with the policies we put together for you. Your recommendation means the world to me, and I’m honored to have earned your trust. Please don't hesitate to reach out if there's anything else we can assist you with in the future. I look forward to serving you and providing top-notch service for all your insurance needs. Thank you again for choosing Jacquline Fitzgibbon's State Farm agency. -Jacquline"
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Belinda Hanson

August 17, 2024

5  out of  5
rating by Belinda Hanson
"Friendly, professional and all around great experience"
We responded:
"Thank you, Belinda, for the kind review! We're happy to hear that you had such a friendly and professional experience with our office. We appreciate your support and look forward to seeing you again soon! - Jacquline"
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Nisar Qureshi

August 15, 2024

5  out of  5
rating by Nisar Qureshi
"Sylvia Munguia and the team at Jacquline Fitzgibbon's office were incredibly helpful and responsive in setting up our homeowner's insurance. She walked us through the process and helped us consider variables we hadn't thought about before. I highly recommend Slyvia, Jacquline, and the team here!"
We responded:
"Nisar, thank you for taking the time to leave such a positive review about Sylvia and the team! We're thrilled to hear that we provided you with excellent service and were helpful and responsive in setting up your homeowner's insurance. It's great Sylvia was able to guide you through the process. We appreciate your recommendation and look forward to serving you in the future! - Jacquline"
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kevin merz

August 12, 2024

5  out of  5
rating by kevin merz
"Working with Sylvia Munguia at Jacquline Fitzgibbon's State Farm office was a dream. Sylvia saved me over a $1500 a year by moving my home, auto and umbrella coverage to State Farm. Coverage she provided equaled or exceeded that of my current insurance policies. Sylvia deserves a SIX star rating!!"
We responded:
"Kevin, we are absolutely thrilled to read your review about working with Sylvia at Jacquline Fitzgibbon State Farm. It's fantastic to hear that Sylvia's expertise and dedication made your experience a dream, while also saving you money! Your kind words mean the world to us, and we are grateful for your recommendation. Thank you for taking the time to share your positive experience. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. We are here to help! -Jacquline "
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Mj

August 7, 2024

5  out of  5
rating by Mj
"I moved to Portland several years ago and these folks took over from my Salem State Farm agent of many years who retired. It has been a very smooth transition and I am still receiving the excellent customer service that I experienced from my prior agent. Julie Ellsworth, one of this office's agents, has provided expert assistance and has promptly responded each and every time I have had a question or needed help with my insurance policies. I highly recommend both Julie and this State Farm office."
We responded:
"Thank you, MJ for sharing your positive experience with Jacquline Fitzgibbon State Farm! We're thrilled to hear that your transition from your previous agent in Salem was smooth and that you're still receiving excellent customer service. We'll make sure to pass along your kind words to Julie for providing expert assistance and prompt responses to your questions and insurance policy needs. We greatly appreciate your recommendation and look forward to continuing to serve you in the future. -Jacquline Fitzgibbon"
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Scott Duckett

August 1, 2024

5  out of  5
rating by Scott Duckett
"Fantastic service, great agent and team members! Helped me transition our policies seamlessly and took a close look at our coverages."
We responded:
"Thank you, we appreciate your review! It's wonderful to hear that our team provided you with fantastic service and made the transition of your policies smooth. We also take pride in thoroughly analyzing your coverages to ensure you have the right protection. Thank you for your kind words and we are excited to continue meeting your insurance needs. - Jacquline Fitzgibbon"
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Dexter Zirkle

August 1, 2024

5  out of  5
rating by Dexter Zirkle
"The great reviews are spot-on, folks. Just moved here from out of state and Jacqueline was incredibly kind, swift, and actively tried to get me the best deal for my situation and she did. Extremely happy with her and her amazing staff. Highly recommended."
We responded:
"Thank you, Dexter, for the great review! I'm thrilled our team was able to provide you with excellent service and helped you find the best deal for your situation. Your recommendation means a lot to me. If you need any further assistance, please don't hesitate to reach out. I appreciate your support! ❤ Jacquline Fitzgibbon"
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Doug Martin

July 25, 2024

5  out of  5
rating by Doug Martin
"We had the opportunity to meet with Jacquline to review our insurance policies. Things change over time, and Jacquline took the time to explain coverages and where we were lacking protection. The best part was showing us where we could save money. Honesty and integrity, and committed to clients best investments. Everything you need from an insurance agent."
We responded:
"Thank you, Doug, for taking the time to sit down and review your policies. It was truly a pleasure getting to know you and discussing your insurance options. Your kind and thoughtful review is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. I'm here to help. - Jacquline Fitzgibbon"
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Mike Stanley

July 24, 2024

5  out of  5
rating by Mike Stanley
"Wonderful fast attentive service."
We responded:
"Thank you, Mike for the positive review! We're glad you appreciated our fast and attentive service. We hope to serve you again in the future! - Jacquline Fitzgibbon"
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jonathan blatt

July 23, 2024

5  out of  5
rating by jonathan blatt
"Fantastic prompt service!! Prices are far cheaper than my prior insurance too!"
We responded:
"Jonathan, thank you so much for taking the time to leave us such a positive review! We are delighted to hear that our prompt service has impressed you and that our prices are more affordable compared to your previous insurance provider. Providing value to our customers is one of our top priorities, and we're thrilled to know that we were able to meet your expectations. We truly appreciate your business, and we look forward to serving you again in the future. - Jacquline Fitzgibbon"
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Justin Tucker

July 23, 2024

5  out of  5
rating by Justin Tucker
"Best service you could ask for."
We responded:
"Justin, thank you so much for your positive review! We are thrilled to hear that you had the best service possible with us. We strive to provide exceptional service to all our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again in the future! - Jacquline"
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Patsy Jones

July 19, 2024

5  out of  5
rating by Patsy Jones
"Went to see Jacquline today just to see if she could save me some money. Sure enough, I'm now paying less for my insurance. Easy process and very friendly service. Highly recommend!"
We responded:
"Thank you for sharing your positive experience. I enjoyed sitting down and helping you with your insurance. Your recommendation is much appreciated. If you have any more questions or need further assistance, feel free to ask. -Jacquline Fitzgibbon"
Profile photo of Mikyas Abebe

Mikyas Abebe

July 15, 2024

5  out of  5
rating by Mikyas Abebe
"Great service with affordable price"
We responded:
"Hi Mikyas, thank you for your top-notch review! It is fantastic to hear we helped you choose coverage that fits your needs. We hope to welcome you back to our office soon! - Jacquline Fitzgibbon State Farm Agent"
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Kati Newsome

July 12, 2024

5  out of  5
rating by Kati Newsome
"Julie and Jacquline were very helpful while I was purchasing a new vehicle. They got me what I needed when I needed it. Thank you!"
We responded:
"Hi Kati, thank you for your feedback! I'm happy Julie and I were able to assist you. If you need anything in the future, please reach out to us! - Jacquline Fitzgibbon State Farm Agent"
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Michele Gilbert

July 3, 2024

5  out of  5
rating by Michele Gilbert
"Did my research and Jacquline Fitzgibbons Agency came up highly reviewed. So glad I made the change I thought the days of customer service were over but it turns out I was with the wrong Insurance agency and agent. The follow through with this office has been outstanding. thank you"
We responded:
"Thank you, Michele, for choosing our agency and for your kind words about our service. We're glad we could exceed your expectations and provide outstanding customer service. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your feedback! -Jacquline Fitzgibbon"
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larissaa

June 18, 2024

5  out of  5
rating by larissaa
"sylvia was very helpful and super nice during our call, also very patient!"
We responded:
": Hi Larissa, The Jacquline Fitzgibbon State Farm Agent team appreciates your wonderful review. It is fantastic to hear Sylvia was helpful, nice, and patient during your call. Providing outstanding service is our top priority, and we are glad to learn we exceeded your expectations. We look forward to working with you again. - Jacquline Fitzgibbon"
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keith Brindell

June 12, 2024

5  out of  5
rating by keith Brindell
"I will give it 5 stars but have limited experience with the agency. Newly onboard as client so hopefully in the future when I have problems or needs they can be met with 5 star attention."
We responded:
"Keith, thank you for your feedback. I happy to hear that you are comfortable giving a 5-star rating, despite having limited experience with our office. We will work hard to continue providing you the same level of service in the future. If you have any questions or concerns, feel free to ask. -Jacquline Fitzgibbon"
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Jen Frownfelter

June 6, 2024

5  out of  5
rating by Jen Frownfelter
"Jacquline met with us on a Friday afternoon and was thoroughly prepared. She went through policy information comprehensively, suggested ways to save, and where minor adjustments would provide greater coverage. Explained potential gaps for our consideration. in addition to showing her professionalism, Jacquline also made us laugh, making it a much more pleasant experience than one could expect!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience during our meeting. It's always my goal to be well-prepared and provide comprehensive information to my clients. I believe that understanding potential gaps and suggesting ways to save and improve coverage is crucial in ensuring that you have the best insurance protection possible. I'm glad that my sense of humor was able to add some levity to our conversation. Insurance discussions can sometimes be overwhelming, so I always strive to create a comfortable and enjoyable experience for my clients. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. It was a pleasure working with the two of you, and I'm here to help with anything you may need. – Jacquline Fitzgibbon"
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Kim Allen

June 5, 2024

5  out of  5
rating by Kim Allen
"Sylvia was great. Easy to work with and very professional"
We responded:
"Thank you, Kim, for your positive feedback about Sylvia! We're glad to hear that she was easy to work with and displayed a high level of professionalism. We'll make sure to pass on your compliments to her. If you have any other questions or need further assistance, feel free to let us know! -Jacquline Fitzgibbon"
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John Cooney

June 4, 2024

5  out of  5
rating by John Cooney
"Our home in SW Portland sustained a fair amount of damage during January's (2024) storm. Throughout all the craziness of repairs and dealing with flaky contractors over the past few months, the one reassuring constant has been Sasha from Jacqueline Fitzgibbon's office. Sasha helped us through the process and jumped in to help move things forward with State Farm corporate. She regularly checked in with us and we really felt she had our back. We would recommend Jacqueline Fitzgibbon's agency to anyone looking for an insurance agency that will stand behind them when disaster strikes."
We responded:
"John, thank you for sharing your positive experience with Sasha. We're glad to hear that she provided you with reassurance and support during your claims process. Our office strives to provide the highest level of service throughout every interaction with our clients. We appreciate your recommendation and will pass on your feedback to Sasha and the team. If you have any further questions or need assistance, please don't hesitate to reach out. -Jacquline Fitzgibbon"
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Ryder Kreutzer

June 3, 2024

5  out of  5
rating by Ryder Kreutzer
"Friendly and courteous"
We responded:
"Hi Ryder, Thank you for your 5-star review. It is fantastic to hear about our friendly and courteous service. - Jacquline Fitzgibbon State Farm Agent"
Profile photo of Lisa Kitchen

Lisa Kitchen

June 1, 2024

5  out of  5
rating by Lisa Kitchen
"Jacquline was so helpful in answering all my questions regarding an auto accident. She was open and friendly and just gave me a feeling of being taken care of."
We responded:
"Lisa, thank you so much for your kind words! I'm happy I able to assist you with your questions about your auto accident. Providing a personal and friendly experience is important to me, and I'm thrilled that I was able to make you feel taken care of. If you have any further questions or need any more assistance, please don't hesitate to reach out. Thank you for your business. -Jacquline Fitzgibbon State Farm "