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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Owen Quon

May 15, 2025

5  out of  5
rating by Owen Quon
"Jaqueline and Sylvia have always been extremely helpful and proactive with my insurance policy. Very kind and easy to work with"
We responded:
"Owen, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Jacquline Fitzgibbon"
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Rebeca Vernica

May 15, 2025

5  out of  5
rating by Rebeca Vernica
"Professional and dedicated team, thankful for the time given to support me."
We responded:
"Rebeca, thank you so much for your kind words! We truly appreciate your positive feedback and are thrilled to hear that you found our team to be professional and dedicated. Supporting you is our top priority, and we’re glad we could make a difference. If you need anything else in the future, please don’t hesitate to reach out! - Jacquline Fitzgibbon"
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Sandra Brinkerhoff

May 14, 2025

5  out of  5
rating by Sandra Brinkerhoff
"I phoned Jacquline Fitzgibbon’s office on the advice of a friend. I spoke with Edith who found the perfect auto and renter’s insurance plans for me. It was simple and easy. I’m very impressed with Edith’s friendliness & efficiency in helping me through the process of getting me a quote and signed up for my insurance plans. Thank you!"
We responded:
"Sandra, thank you so much for your kind words! I’m thrilled to hear that Edith was able to assist you in finding the perfect auto and renter’s insurance plans. We strive to make the process as simple and efficient as possible, and it’s wonderful to know that Edith’s friendliness and expertise made a positive impression on you. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing us! -Jacquline Fitzgibbon"
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Jonathan Guerrero

May 10, 2025

5  out of  5
rating by Jonathan Guerrero
"Silvia was very nice and made the process super easy. Will definitely recommend others to State Farm!"
We responded:
"Jonathan, thank you so much for your kind words! We're thrilled to hear that Silvia was able to make your experience smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you in the future. If you need anything else, don’t hesitate to reach out!- Jacquline Fitzgibbon"
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Kevin Macwan

May 9, 2025

5  out of  5
rating by Kevin Macwan
"Sylvia Munguia was so prompt and extremely helpful! Answered all questions and assisted both my wife and I. Jacquline's team is awesome to work with!"
We responded:
"Kevin, thank you so much for your fantastic review! We're delighted to hear that Sylvia was prompt and helpful in assisting you and your wife. It means a lot to us to know that you enjoyed working with our team. We look forward to serving you again! - Jacquline Fitzgibbon"
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ariel elizabeth

May 9, 2025

5  out of  5
rating by ariel elizabeth
"Great service!! Edith was very generous and personable"
We responded:
"Ariel, thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience and that Edith made a positive impression with her generosity and personable service. At Jacquline Fitzgibbon State Farm, we strive to provide the best possible experience for our customers, and it's always rewarding to hear when we succeed. We appreciate your kind words and look forward to serving you again in the future! -Jacquline Fitzgibbon"
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Melanie B

May 9, 2025

5  out of  5
rating by Melanie B
"Edith went through the policies and options with me. Was very kind and endearing. Great customer service here for sure."
We responded:
"Melanie, thank you for your lovely review! We’re so glad to hear that Edith took the time to go through the policies and options with you. Providing kind and attentive service is our top priority, and it's wonderful to know that it made a positive impact on your experience. If you have any more questions or need assistance in the future, please feel free to reach out. We're always here to help! - Jacquline Fitzgibbon"
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jessica west

May 7, 2025

5  out of  5
rating by jessica west
"Sylvia was so helpful and so quick to get the lowest and best policy for me and my family! Just so great to have someone who actually cares instead of shrugging us off like another paycheck! Thank you again Sylvia for all you help!"
We responded:
"Jessica, Thank you so much for sharing your experience! It warms our hearts to know that Sylvia was able to help you and your family find the best policy. We genuinely care about our clients and strive to provide the best service possible. Your kind words truly mean a lot to us! If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here for you! - Jacquline Fitzgibbon"
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Chabeli Arreola

May 6, 2025

5  out of  5
rating by Chabeli Arreola
"Sylvia Mungia did a great job explaining the different options I had for car insurance and offered different packets that might better suit my lifestyle and needs. I was glad to hear of the different discounts I could receive and Sylvia did a nice job explaining them to me. She was very understanding when I said I didn't want certain insurance options and was very easy to talk to. Great experience overall. Sylvia made everything very easy."
We responded:
"Chabeli, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Jacquline Fitzgibbon"
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Oscar Lezama

May 3, 2025

5  out of  5
rating by Oscar Lezama
"Sylvia helped me get a better rate with more desirable coverage. She also helped me cancel from my previous provider, so I recommend her as someone who was very helpful and patient and easy to speak with."
We responded:
"Oscar, thank you so much for your kind words! I'm really glad to hear that Sylvia was able to help you find a better rate and coverage. It’s wonderful to know that she made the process easy and enjoyable for you. Your recommendation truly means a lot to us, and we're always here to assist you whenever you need! -Jacquline Fitzgibbon"
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Babyraptor 369

May 2, 2025

5  out of  5
rating by Babyraptor 369
"Muy amable mucha esperiencia comunicativa yo la recomiendo"
We responded:
"¡Hola! Apreciamos mucho tu recomendación y estamos aquí para lo que necesites. ¡Saludos! -Jacquline Fitzgibbon"
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Andres Garcia

April 30, 2025

5  out of  5
rating by Andres Garcia
"Exelente atension gracias ala señorita edit 👍"
We responded:
"¡Muchas gracias por tu comentario! 😊 Estamos muy felices de que hayas recibido una excelente atención de parte de la señorita Edith. Tu satisfacción es nuestra prioridad. ¡Esperamos verte de nuevo pronto! -Jacquline Fitzgibbon "
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kebbs

April 29, 2025

5  out of  5
rating by kebbs
"MacKenzie was a very patient and easy person to work through the process of bundling home and auto insurance. I am happy with the level of coverage and premium payments after all was done."
We responded:
"Thank you so much for taking the time to share your positive experience! We're thrilled to hear that MacKenzie was able to assist you with bundling your home and auto insurance in a patient and easy manner. It's our goal to provide our clients with the best coverage options while ensuring a smooth process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in our office!- Jacquline Fitzgibbon"
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Jason Ames

April 28, 2025

5  out of  5
rating by Jason Ames
"Very easy to communicate with. Very helpful and polite. Thank you for saving me some money!!"
We responded:
"Jason, thank you for your kind words! I'm glad I could help and save you some money. If you need anything else, feel free to reach out! -Jacquline Fitzgibbon"
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Raul Valdez

April 26, 2025

5  out of  5
rating by Raul Valdez
"Recientemente tuve el placer de trabajar con SILVIA lo cual hizo que mi trabajo fuera lo mas facil y practico siendo amable y siempre estando dispuesta a responder mis preguntas sin duda alguna les recomendaria para cualquiera que busque una agencia de seguros."
We responded:
"Muchas gracias por tus amables palabras y por tomarte el tiempo de compartir tu experiencia. Nos alegra saber que Silvia pudo hacer tu trabajo más fácil y práctico. Nuestro equipo se esfuerza por brindar un excelente servicio y siempre está dispuesto a ayudar. Agradecemos tu recomendación y esperamos poder asistirte nuevamente en el futuro. -Jacquline Fitzgibbon"
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David Ramnarine

April 24, 2025

5  out of  5
rating by David Ramnarine
"Sylvia Munguia, Jacquline's assistant, is a true professional. She took my call during lunchtime and completed my request to get a vehicle insured in less than one hour. Sylvia is efficient, graceful, and very easy to work with. Thank you, Sylvia."
We responded:
"David, thank you for your kind words! I’m happy to hear that Sylvia was able to assist you so efficiently and professionally. We take pride in providing excellent service, and it's wonderful to know that Sylvia made your experience a positive one. I will be sure to pass along your compliments to her. If you need any further assistance, please don’t hesitate to reach out! -Jacquline Fitzgibbon"
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Jennifer Antick

April 24, 2025

5  out of  5
rating by Jennifer Antick
"MacKenzie was extremely helpful and sorting out our insurance needs for my family. They were responsive to our questions by email and by phone. I'm glad to have someone in the neighborhood for our home and auto. I recommend them highly."
We responded:
"Jennifer, thank you for your kind words! We're thrilled to hear that MacKenzie was able to assist you with your insurance needs and provide the responsive service you deserve. It’s always our goal to be a reliable resource for our community. We truly appreciate your recommendation and look forward to continuing to serve you and your family!- Jacquline Fitzgibbon"
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David Decker

April 23, 2025

5  out of  5
rating by David Decker
"The office did a nice job of checking in with us on our out-of-state claim until completion. Thanks!"
We responded:
"Dave, thank you so much for your kind words. I'm delighted we were able to meet and I am looking forward to serving you and your family for many more years!"
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Susan

April 23, 2025

5  out of  5
rating by Susan
"Dear Jacquine, MacKenzie, is a delight to work with and ask questions to. Great service, attentive, great attitude. Thank you for the experience. Susan"
We responded:
"Thank you, Susan! We're so glad to hear that MacKenzie provided you with such a positive experience. Your kind words mean a lot to us! If you need anything else, just let us know. - Jacquline Fitzgibbon"
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hernandez art

April 23, 2025

5  out of  5
rating by hernandez art
"Excellent service from Sylvia, very friendly and helped me find a plan that suited my needs and at a good price."
We responded:
"Thank you for the wonderful review! We're glad Sylvia could help you find the right plan at a great price. If you need anything else, feel free to reach out!- Jacquline Fitzgibbon"
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David

April 23, 2025

1  out of  5
rating by David
"Will not remove you from their list if you ask. I've been called 4 times until I blocked the number. They continued calling after I blocked their number. I asked to be removed on both the first and second time."
We responded:
"David, thank you for bringing this to my attention. I apologize for the inconvenience you've experienced. I searched my book of business, and the only David's I found are current policyholders. I want to honor your request to be removed. Please contact me directly at 503-245-9345 so we can resolve this promptly. -Jacquline Fitzgibbon"
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Amy Bourne

April 23, 2025

5  out of  5
rating by Amy Bourne
"Sylvia was extremely friendly, very flexible with her time, knowledgeable and able to explain things in layman's terms with great patience. State Farm has provided me great rates and I look forward to working with them and their exemplary customer service team."
We responded:
"Amy, thank you so much for your kind words! We’re thrilled to hear that Sylvia provided you with exceptional service and made the process easy to understand. At our State Farm office, we strive to offer great rates and outstanding customer service, and it’s wonderful to know we met your expectations. We look forward to continuing to work with you! - Jacquline Fitzgibbon"
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Lisa Hottman

April 23, 2025

5  out of  5
rating by Lisa Hottman
"MacKenzie was awesome! She made everything super easy."
We responded:
"Lisa, thanks for the awesome feedback! I'm glad to hear that MacKenzie made everything easy for you. We love having her on the team! If you need anything else, just let us know. - Jacquline Fitzgibbon"
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C L

April 22, 2025

5  out of  5
rating by C L
"Silvia Munguia was so helpful, she got me a great rate, very satisfied."
We responded:
"Thank you for your kind words! I'm glad to hear that Silvia was helpful and got you a great rate. We’re lucky to have her on our team. If you have any questions or need assistance in the future, feel free to reach out!- Jacquline Fitzgibbon"
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Ninfa Roman

April 21, 2025

5  out of  5
rating by Ninfa Roman
"Un buen servicio , te ayudan a ver la mejor opción q tienes, excelente atención al cliente los q me la recomendaron no c equivocaron"
We responded:
"¡Gracias por su reseña! Nos alegra saber que recibió un excelente servicio y que nuestro equipo pudo ayudarle a encontrar la mejor opción. Agradecemos sus comentarios sobre nuestro servicio al cliente y nos alegra saber que quedó satisfecho con la recomendación. ¡Esperamos poder atenderle pronto! - Jacquline Fitzgibbon"