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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frank Osa She

January 23, 2026

5  out of  5
rating by Frank Osa She
"Muy profesional y efectiva,con rapidez y fluidez,buena atencion en ingles y en español.Solucionan los problemas al 100% con un magnífico trato y atencion.Los recomiendo a este magnífico equipo"
We responded:
"Muchas gracias por tu maravillosa reseña. Nos alegra saber que encontraste nuestro servicio profesional, eficiente y bilingüe. Brindar soluciones efectivas con una excelente atención es nuestra máxima prioridad. Agradecemos mucho tu recomendación y esperamos poder ayudarte nuevamente en el futuro. - Jacquline Fitzgibbon"
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Audrey McGee

January 22, 2026

5  out of  5
rating by Audrey McGee
"Sarah and Jacqueline are always on top of keeping me updated on anything new happening with my insurance, whether it’s price changes, updates on my claim, etc. They are also very personable and reliable."
We responded:
"Audrey, thank you so much for your wonderful feedback! I’m glad to hear that we’ve been able to keep you updated and provide the support you need. It’s always a pleasure working with you, and I truly appreciate your trust and kind words. Please don’t hesitate to reach out anytime—I’m here to help! -Jacquline Fitzgibbon"
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Sherold Barr

January 22, 2026

5  out of  5
rating by Sherold Barr
"Jacquline was super helpful to us as we reviewed our insurance policies. She gave us additional information we hadn’t thought of. I highly recommend her for anyone looking for an insurance agent."
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Lumes

January 22, 2026

5  out of  5
rating by Lumes
"I had a wonderful experience working with Manana at Jacquline Fitzgibbon’s State Farm office. She was very friendly, helpful, patient, and got back to me quick on changes and adding another car to our policy. She made the whole process easier and painless. I really hope to work with her again in the future. Highly recommend!"
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Anne Richardson

January 20, 2026

5  out of  5
rating by Anne Richardson
"i have worked with Jacquline's agency for over a year now and appreciate their attention to detail and prompt follow-up. i most recently worked with Jessica Gamblin to secure health insurance and she was excellent in explaining different options and, again, following up with any concerns i had. plus they are kind folks!"
We responded:
"Anne, thank you so much for your kind words and continued trust in our agency! We're thrilled to hear that Jessica provided excellent support and clear explanations to help you navigate your health insurance options. Our team takes pride in being attentive and responsive, and it's wonderful to know that it made a difference for you. We truly appreciate your feedback and look forward to continuing to assist you in the future! -Jacquline Fitzgibbon"
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A'Nia Baker

January 17, 2026

5  out of  5
rating by A'Nia Baker
"Sylvia has been such a great help with customizing my policy! She is amazing!"
We responded:
"A'Nia, we truly appreciate your wonderful feedback! We're thrilled to hear that Sylvia provided you with excellent support in customizing your policy. If you need any further assistance, feel free to reach out! - Jacquline Fitzgibbon"
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Azucena Hernandez

January 16, 2026

5  out of  5
rating by Azucena Hernandez
"Muy buena agente. Nos ayudó mucho, recomendada"
We responded:
"Azucena, Muchas gracias por tu comentario y recomendación. Nos alegra saber que te pudimos ayudar. ¡Estamos aquí para lo que necesites! -Jacquline Fitzgibbon"
Profile photo of EL RINCÓN DE PELÍCULAS

EL RINCÓN DE PELÍCULAS

January 14, 2026

5  out of  5
rating by EL RINCÓN DE PELÍCULAS
"Una muy buena experiencia, siempre muy amable y muy atenta"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que tu experiencia fue muy buena y que nuestro equipo fue amable y atento contigo. Esperamos verte de nuevo pronto. ¡Saludos! -Jacquline"
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Savanah Tidwell

January 13, 2026

5  out of  5
rating by Savanah Tidwell
"About a month ago I switched from progressive to State Farm insurance. When doing so I spoke to Sylvia who advised me also on getting renters insurance. I didn’t think I really needed it but she did explain to me all the benefits and I didn’t end up adding the lower amount renters insurance. Well unfortunately on jan.3 my house burnt down taking my car with it. I am so thankful for this insurance company and everything they have done to help me through this process. Quick, friendly and efficient. As well as have so many other resources to help you through difficult times. This is probably my forever instance company at this point."
We responded:
"Savanah, thank you so much for sharing your experience and kind words. We’re truly sorry to hear about the loss you’ve endured, but we’re grateful that Sylvia and our team were able to support you during this difficult time. It means a lot to know that our efforts to provide quick, friendly, and efficient service have made a positive difference. We’re honored to be your trusted insurance company and are here for you whenever you need us. Please don’t hesitate to reach out anytime. -Jacquline Fitzgibbon "
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Elizabeth Prairie

January 13, 2026

5  out of  5
rating by Elizabeth Prairie
"I had a wonderful experience working with Manana at Jacquline Fitzgibbon’s State Farm office. She was so friendly, patient, and helpful while moving our existing policy to Oregon and adding another car. The whole process felt easy, and honestly, it felt like I was on the phone with a friend who just happened to be helping me with my auto insurance. Her customer service alone is the reason I decided to continue with State Farm, and I really hope to work with her again in the future. Highly recommend!"
We responded:
"Elizabeth, thank you so much for your kind words! We're thrilled to hear that Manana provided such friendly, patient, and helpful service while assisting with your policy move and adding a vehicle. Creating an easy and comfortable experience for our customers is our top priority, and it’s wonderful to know you felt like you were working with a friend. Welcome to Oregon! We truly appreciate your recommendation and look forward to serving you again in the future! -Jacquline Fitzgibbon"
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Nadia

January 9, 2026

5  out of  5
rating by Nadia
"Elliot with Jacquline Fitzgibbon State Farm office — This was my very first time getting insurance, and Elliott truly made the entire experience stress-free and easy to understand. He never rushed me and took the time to explain everything thoroughly, even going over details multiple times without ever making me feel uncomfortable or overwhelmed. His patience, professionalism, and pleasant attitude made a process that felt intimidating at first feel simple and manageable. He answered every question I had with clarity and care, and I genuinely felt supported every step of the way. If I could, I would give him 1,000 stars for the outstanding service he provided. I couldn’t have asked for a better first experience. Thank You Elliot!🥳"
We responded:
"Nadia, thank you so much for your kind and detailed review! We’re thrilled to hear that Elliot made your first insurance experience stress-free and easy to understand. Providing patient, clear, and supportive service is exactly what we strive for, and it’s wonderful to know Elliot delivered that for you. We’ll be sure to share your generous praise with him—it means a lot! If you ever have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you for choosing to do business with our office! - Jacquline Fitzgibbon "
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Sally (Stargazerah)

January 1, 2026

5  out of  5
rating by Sally (Stargazerah)
"My partner spoke with Sylvia about her life insurance policy renewal and was helped every step of the way. Professional, polite and went above and beyond."
We responded:
"Sally, thank you so much for sharing your experience! We’re really happy to hear that Sylvia was there for your partner every step of the way, providing professional and thoughtful support with the life insurance. It means a lot to us to know she made the process easier. Please don’t hesitate to reach out if you ever need anything else! -Jacquline"
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Rebecca Bray

January 1, 2026

5  out of  5
rating by Rebecca Bray
"Sylvia went above and beyond to resolve my concerns and offered immediate solutions. Can’t say thank you enough for helping"
We responded:
"Rebecca, thank you for your wonderful feedback! We're glad to hear that Sylvia was able to address your concerns and provide immediate solutions. We appreciate your kind words and are always here to support you whenever you need us. -Jacquline"
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Greg Kozawa

January 1, 2026

5  out of  5
rating by Greg Kozawa
"Sasha was very helpful with my business insurance renewal. She made the effort to get everything done in a timely manner. Thank you so much for the help and attention to detail!"
We responded:
"Greg, thank you so much for your kind words! We're happy to hear that Sasha was able to assist you promptly and with great attention to detail. Your business means a lot to us, and we're always here to help with your insurance needs. Thanks again for choosing us! -Jacquline"
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Maeve Crothers

December 31, 2025

5  out of  5
rating by Maeve Crothers
"Great experience, super helpful and patient!"
We responded:
"Maeve, thank you for your thoughtful feedback! We're glad our team could provide the patience and support you needed. It means a lot to us to know your experience was positive, and we’re here anytime you need assistance. -Jacquline"
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Phillip Smith

December 29, 2025

5  out of  5
rating by Phillip Smith
"Sylvia Munguia was awesome. She helped me find everything that i needed to get insured for the lowest price. Thank u Sylvia!"
We responded:
"Phillip, thank you so much for your kind words! We're thrilled to hear that Sylvia provided you with excellent service and helped you find the best insurance options at the lowest price. We appreciate your feedback and look forward to assisting you again in the future! -Jacquline"
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Yukiko Toyoda

December 23, 2025

4  out of  5
rating by Yukiko Toyoda
"I had a homeowner insurance with them that needs to be switched to rental property policy. It was agent’s first time working on this type of request, so the process was not super quick. But she worked with her colleagues to figure out and we made it through. What I liked about Manana is her honesty. When she forgot something in quote, she called me back right away to acknowledged it and updated it. People can learn skills and build experiences to do a job, but personality is a hard one to teach/learn. I wish not to use my insurance but good to know that I’m with a business with integrity if I need to. Thanks Manana!"
We responded:
"Yukiko, thank you so much for your thoughtful and honest feedback! We truly appreciate your patience and understanding as Manana navigated your rental property policy switch. We're proud to have team members like her who value transparency and integrity above all. Your kind words mean a lot to us, and we're here for you whenever you need. Thanks again for choosing us! -Jacquline"
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Matthew Labadie

December 23, 2025

5  out of  5
rating by Matthew Labadie
"I called to get information regarding the condominium I am selling and the car I might be selling. The procedures and options explained to me were understandable and timely."
We responded:
"Matthew, Thank you for your kind feedback! We're glad to hear that our team provided clear and timely information regarding your condominium and car insurance. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! -Jacquline"
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Bob Smith

December 20, 2025

5  out of  5
rating by Bob Smith
"Sasha was the person that responded to my OL review. I wasnt expecting a reply, but got one. She was very informitive, helpful & patience with my concerns. I will be visiting with her soon to assist me in setting up a State Farm app on my phone."
We responded:
"Bob, thank you so much for your kind words! We're really happy Sasha was able to help and provide the information you needed. We're happy to assist you with setting up the State Farm app and look forward to your visit. If you need anything else, please don't hesitate to reach out! - Jacquline"
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David Goldstein

December 18, 2025

5  out of  5
rating by David Goldstein
"Sylvia was very responsive, clear, and helpful. Thank you!"
We responded:
"David, thank you so much for your kind words! We're delighted to hear that Sylvia was responsive, clear, and helpful. We appreciate your feedback and look forward to assisting you again in the future! - Jacquline"
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Allici Davies

December 16, 2025

5  out of  5
rating by Allici Davies
"Manana was absolutely wonderful! She was so kind, super duper helpful, and took the time to answer all of my questions without ever making me feel rushed. I couldn’t have asked for a better experience."
We responded:
"Allici, thank you so much for your kind words! We’re so happy you chose our office to do business with and thrilled to hear that Manana provided you with such a wonderful and helpful experience. It’s our goal to make every interaction positive and unrushed, and we’re glad she was able to do that for you. We appreciate your feedback and look forward to serving you again! -Jacquline"
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Kenny Pugh

December 13, 2025

5  out of  5
rating by Kenny Pugh
"Excellent customer service from, Manana. Thank you."
We responded:
"Kenny, thank you for your kind feedback! We’re glad Manana was able to provide you with excellent service. If you need anything else, feel free to reach out! - Jacquline"
Profile photo of Равлан Карбозов

Равлан Карбозов

December 12, 2025

5  out of  5
rating by Равлан Карбозов
"The best quote I ever seen👍🏻 Thank you guys😘😘😘"
We responded:
"Thank you so much for your amazing review! We’re thrilled to hear you got the best quote you’ve ever seen. If you ever need anything else, we’re here to help. 😊 - Jacquline"
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Joel Elena

December 11, 2025

5  out of  5
rating by Joel Elena
"Sylvia was great she helped me save money and get more coverage I switched from progressive and now im paying less and I am better covered"
We responded:
"Joel, thank you so much for your wonderful feedback! I’m so happy to hear that Sylvia was able to help you save money and get better coverage. If you ever have any questions or need help down the road, don’t hesitate to reach out—we’re always here for you! - Jacquline"
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Rich

December 10, 2025

5  out of  5
rating by Rich
"My wife and I met with Jacquline at her office to review home and auto policies that we have had for years. Two homes, three cars and an umbrella policy. I wasn’t sure exactly what if anything would need to be changed but as Jacquline took us through each policy, it became clear that there were a number of subtle changes that would be beneficial to make. I would not have been able to determine these important changes without Jacquline’s extensive knowledge. The time she spent with us was very valuable! Thanks to Jacquline and her team!! UPDATE Just received a call from Sasha who was following up at our request on an update we wanted to make at our next renewal. I’d forgotten and was very pleased to get the call. And as an added bonus, she informed us that our annual premium had dropped about $400 a year!! Nice Christmas surprise!"
We responded:
"Rich, thank you for the kind review! It was a pleasure to meet with you and your wife to discuss your policies in detail. I’m thrilled to hear that you found our time together valuable. Your trust in me and my team means a lot! If you ever have more questions or need assistance, please don’t hesitate to reach out. I look forward to working with you again! - Jacquline Fitzgibbon"