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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K W poke

October 22, 2026

5  out of  5
rating by K W poke
"I called this State Farm office because I was moving interstate in less than two weeks. My old lease was expiring before my new place was available, and I needed to make sure my belongings were insured in between. In under 25 minutes, my new Portland renter's insurance was in place, with coverage set up to start the minute my old lease expired. And Sylvia (Munguia) is a pleasure to talk with, too!"
We responded:
"Wow, thank you for the 5-star review, K! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Debbie Hagan

October 22, 2026

5  out of  5
rating by Debbie Hagan
"excellent insurance agent Very knowledgeable about insurance issues"
We responded:
"Hi Debbie, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Jacquline Fitzgibbon, Your State Farm Agent "
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Percy Agogo-Mawuli

October 21, 2026

5  out of  5
rating by Percy Agogo-Mawuli
"They were able to sit with me to get the best policy and most competitive rate that suited my circumstance. Sylvia was readily available, very respectful, understanding and very helpful throughout the process. I will recommend them anytime."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Portland insurance team. "
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Bernardo Montoya

October 21, 2026

5  out of  5
rating by Bernardo Montoya
"I really want to thanks Jessica Gamblin for the way she helped me out with my Medicare Advantage plan which suited my needs for the year 2027. It was exactly what I need. No more no less. I got what I needed and wanted. Go Humana."
We responded:
"Bernardo, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Jung Lee

October 14, 2026

5  out of  5
rating by Jung Lee
"Sylvia was tremendously friendly and supportive in my call with her. Switching insurance companies was a little nerve racking, but she made the transition very easy. Thanks so much!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Susan Deramus

October 13, 2026

5  out of  5
rating by Susan Deramus
"I greatly appreciate Manana's assistance with setting up an auto policy for my daughter. She was very patient and explained everything thoroughly."
We responded:
"Susan, thank you for the amazing review! Our Portland insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jacquline Fitzgibbon, your State Farm Agent "
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Alejandra Gonzalez

October 11, 2026

5  out of  5
rating by Alejandra Gonzalez
"Sylvia Munguia was my agent, and I really appreciate how quickly and easily you helped me get a better quote for my bundle insurance. Thanks for giving me a better price than my previous insurance!"
We responded:
"Hi Alejandra, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Jacquline Fitzgibbon, Your State Farm Agent "
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Ronald Jamandron

October 9, 2026

5  out of  5
rating by Ronald Jamandron
"Manana was so helpful and patient.She got us full coverage on both our vehicles for a great price.She also provided us with a great price on renters insurance!!Thank Manana!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jacquline Fitzgibbon’s team. "
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Adrienne M

October 9, 2026

5  out of  5
rating by Adrienne M
"Manana was amazing and helped get my insurance switched over to OR. She was very friendly and explained all my options clearly."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Allan Mehr

October 7, 2026

5  out of  5
rating by Allan Mehr
"I met with Jacquline to discuss my current coverage and to determine if there needed to be any modifications. Jacquline was knowledgeable of my current policies and made excellent suggestions. She is extremely personable and I enjoyed working with her."
We responded:
"Allan, thank you for your wonderful review! I’m so glad to hear that Manana was helpful and made your experience enjoyable. Your recommendation truly brightens our day! We’re always here to help, so please don’t hesitate to reach out! - Jacquline Fitzgibbon"
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Allison Mora

October 2, 2026

5  out of  5
rating by Allison Mora
"I had a wonderful experience working with Sylvia to help me get set up with auto and renters insurance. She did a great job of explaining what my coverage would entail and helped me customize it to reflect our family needs and circumstances. I look forward to working with her and having State Farm provide my new auto and renters insurance."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Portland. "
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Meelad Osmani

September 28, 2026

5  out of  5
rating by Meelad Osmani
"great behaviour great work outstanding quote"
We responded:
"Wow, thank you for the 5-star review, Meelad! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Z. C. (Zach)

September 23, 2026

5  out of  5
rating by Z. C. (Zach)
"Jacquline made the change simple, and easy. After getting in my first accident ever, Progressive, my previous insurance provider, hiked up my monthly payment to an amount I could no longer afford. I had been a customer with them for almost 10 years. After a terrible experience with their adjusters, and insurance agents, I knew a change was needed. I have always heard good things about State Farm. Sylvia confirmed those good things about State Farm. I was able to bundle my car and renters insurance and even opt in for a more premium package at a more affordable rate than what I was paying with Progressive. Like I said, the writing was on the wall, and the proof was in the pudding. Thank you Sylvia who took my call, and State Farm for making the change so easy and hassle free!"
We responded:
"Thank you so much for your wonderful feedback of us here at Jacquline Fitzgibbon’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jacquline Fitzgibbon’s Insurance Team "
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Gina Miller

September 23, 2026

5  out of  5
rating by Gina Miller
"Friendly and available team with a fast turnaround time."
We responded:
"Thank you for the 5-star review of Jacquline Fitzgibbon’s team - we really appreciate your kind words! "
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Sarah MCconville

September 20, 2026

5  out of  5
rating by Sarah MCconville
"I recently switched my home and car insurance to State Farm and not only have better coverage than before, but I’m paying less for it. Great service from Sylvia Munguia. She sent me multiple quotes and organized everything quickly."
We responded:
"Sarah, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Jacquline Fitzgibbon and Team "
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Stephen Smilove

September 17, 2026

5  out of  5
rating by Stephen Smilove
"Very efficient, detailed and to the point"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Portland to know you had such a great experience with us. "
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Keith Olsen

September 16, 2026

5  out of  5
rating by Keith Olsen
"Sylvia was very helpful when it came time to renew my policy."
We responded:
"Thank you so much for the 5-star rating, Keith! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jacquline Fitzgibbon "
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Jane Sparks

September 15, 2026

5  out of  5
rating by Jane Sparks
"Jacquline Fitzgibbon and her team were very helpful when I switched agents. Jacquline went over my homeowners and car insurance thoroughly with me to ensure I had the correct and best coverage for me. I would highly recommend her!"
We responded:
"Hi Jane, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jacquline Fitzgibbon’s team.  Please reach out to us if any questions come up!  - Jacquline Fitzgibbon’s Insurance Team "
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Topcat

September 15, 2026

5  out of  5
rating by Topcat
"I had a great experience with Sylvia on the phone. She was very friendly and upbeat. She didn’t rush me. I got a fantastic price on my car and home insurance. They quoted me half of what Hartford was billing me and gave me a couple higher limits on a couple things. We raised the medical from 15000 to 50000. If I’m in a car accident 15,000 dollars is not going to go far these days. I had gone online and filled out the questions and I got a call right away. What was really nice is the company is local. How often does that happen anymore? I was talking to her as if she was in another state then asked where she was working from. She answered Portland. That was a nice surprise. I’m thrilled with the price I got and I’m saving 700.00. The only thing I would like better would be to pay my car insurance by the year instead of every six months. I hope my car insurance doesn’t go up in six months. I have always been able to pay yearly. Being retired and on a fixed income I was very happy to save the seven hundred dollars. I would definitely recommend my friends to their office. Donna"
We responded:
"Thanks so much for the fantastic rating, Topcat! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Tamim Zaine

September 14, 2026

5  out of  5
rating by Tamim Zaine
"Good experience"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Portland. "
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Morgan Richardson

September 14, 2026

5  out of  5
rating by Morgan Richardson
"I have recently moved from Savannah, GA to Portland, OR (first long-distance move in my life, post-Grad, at age 25!) - and truly can say that Jacquline Fitzgibbon and her team (specifically the lovely Ariel Ortiz who so awesomely assisted me via phone each time needed!) made the process of transferring my Renter's Insurance Policy + Car Insurance Policy such a seamless and hassle-free process. Ariel went above and beyond in her assistance - searching for policy discounts, checking liability limits to ensure I was getting the best deal, and was kind + patient in answering any/all questions that I had. I genuinely cannot recommend a better experience! She even made an address change/correction needed for my lease agreement and had it sent over to me in such a beautifully timely manner. We all know insurance tingZ can be an overwhelming/stressful part of adulthood - So from one soul to another, please do yourself a favor by trusting this team to guide/assist you through it all!"
We responded:
"Morgan, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Portland. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jacquline Fitzgibbon and Team "
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Jodi Thongsy

September 11, 2026

5  out of  5
rating by Jodi Thongsy
"Great services."
We responded:
"Jodi, thank you for the fantastic review! We’re always here to support you with your insurance needs in Portland. "
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Jesús Finol

September 11, 2026

5  out of  5
rating by Jesús Finol
"La Sra Silvia es una persona muy competente y eficiente sabe lo que necesita el cliente y tiene muy buen trato"
We responded:
"¡Hola! Muchas gracias por tus amables palabras sobre la Sra. Silvia. Nos alegra saber que tu experiencia fue positiva y que ella pudo atender tus necesidades de manera eficiente. Valoramos mucho a nuestro equipo y su dedicación al servicio al cliente. Esperamos verte de nuevo pronto. ¡Saludos! -Jacquline Fitzgibbon"
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Rebecca Toti

September 11, 2026

5  out of  5
rating by Rebecca Toti
"Manana was so helpful in getting my auto insurance set up in Oregon. Thank you!"
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Logan Moldenhauer

September 9, 2026

5  out of  5
rating by Logan Moldenhauer
"Sylvia was very helpful in finding me the policy I needed."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Portland to know you had such a great experience with us. "