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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Whitman

John Whitman

February 4, 2025

5  out of  5
rating by John Whitman
"Fast, helpful insurance agency that I really enjoy working with"
We responded:
"John, thank you so much for your kind words! We’re thrilled to hear that you enjoy working with our team and appreciate your recognition of our fast and helpful service. Your satisfaction is our top priority, and we’re here to assist you anytime you need. Looking forward to continuing to work together! - Jacquline Fitzgibbon"
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Clara Martinez

February 4, 2025

5  out of  5
rating by Clara Martinez
"Yo,estoy muy contenta con el excelente servicio de Silvia ella es muy atenta y eficaz y sobre todo me puede ayudar en mi idioma gracias"
We responded:
"¡Hola! Muchas gracias por tus amables palabras. Estoy muy contenta de saber que mi servicio ha sido de ayuda y que Silvia pudo asistirte de manera efectiva en tu idioma. Siempre nos esforzamos por ofrecer la mejor atención y es gratificante recibir este tipo de comentarios. Si necesitas algo más, no dudes en contactarme. ¡Saludos!"
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Jeff Rains

February 4, 2025

5  out of  5
rating by Jeff Rains
"Super helpful and so fast, what a grate team member I can't believe how fast I was in and out."
We responded:
"Jeff, thank you for your review! We're glad to hear you had such a quick and helpful experience. We appreciate your support and are always here to assist whenever you need! - Jacquline Fitzgibbon"
Profile photo of Eliseo Perdomo

Eliseo Perdomo

February 3, 2025

5  out of  5
rating by Eliseo Perdomo
"Excelente servicio muy amable la señora Silvia Munguía se las recomiendo siempre ayudando a conseguir precios justos en los seguros."
We responded:
"Eliseo, gracias por tu amable reseña. Nos alegra saber que Silvia te brindó un excelente servicio y te ayudó a encontrar la mejor opción. Apreciamos tu recomendación y estamos aquí para ayudar cuando lo necesites!- Jacquline Fitzgibbon"
Profile photo of Lillar Burton

Lillar Burton

February 1, 2025

5  out of  5
rating by Lillar Burton
"I had a great experience with Sylvia. She was informative and understanding. Kind and punctual. I will recommend to a friend/family."
We responded:
"Lillar, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Sylvia. She truly embodies our commitment to providing informative and compassionate service. Your recommendation means a lot to us. - Jacquline Fitzgibbon"
Profile photo of Vicki Coe

Vicki Coe

February 1, 2025

5  out of  5
rating by Vicki Coe
"At the recommendation of another State Farm customer I called for a quote and was connected with MacKenzie. I found her to be knowledgeable, efficient and throughout the process, extremely patient. Due to unforeseen circumstances I had multiple delays in making decisions which created more work than should have been necessary for MacKenzie. I think before we finally met in person she had created at least 3 if not 4 different quotes and rescheduled a few telephone calls. She was always very understanding and professional. My husband and I thoroughly enjoyed meeting her in person and look forward to working with her on all of our insurance needs. We will be glad to recommend her and this branch to others."
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Marc Tuggle

January 30, 2025

5  out of  5
rating by Marc Tuggle
"A Breath of Fresh Air. Honestly when this last price hike hit I was shopping for the best deal. I had chewed through 3 other insurance providers in 6 months, None of them, I felt, would be there when I needed help. Then Came MacKenzie Thompson She walked me through what I needed and after some time on the phone had me set up & settled in with a policy that I know is just right for me. As a Vetran, Confidence was extremely important. And with State Farm & Kenzie..... Confidence is what I have. Thanks So Much Marc Tuggle, Sutherlin Oregon"
We responded:
"Marc, thank you so much for taking the time to share your experience! We’re delighted to hear that MacKenzie was able to guide you through the insurance process and help you find the perfect policy. Your confidence in us is incredibly important, and we're honored to have earned your trust. If you ever need anything else or have questions in the future, feel free to reach out. We're here to help! - Jacquline Fitzgibbon"
Profile photo of Hoa Nguyen

Hoa Nguyen

January 27, 2025

5  out of  5
rating by Hoa Nguyen
"Mackenzie is relatable and will do what is needed to get you the coverage that works best for you! She is super sweet and will get any questions answered"
We responded:
"Hoa, thank you for your kind words! I’m delighted to hear that Mackenzie’s relatable approach and dedication helped you find the right coverage. She truly goes above and beyond for our clients. If you have any questions in the future, feel free to reach out! -Jacquline Fitzgibbon "
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Erica Gissel

January 26, 2025

5  out of  5
rating by Erica Gissel
"Wonderful experience! Jacqueline was so helpful and lovely to chat with."
We responded:
"Erica, thank you so much for your kind words! It was a pleasure chatting with you, and I'm glad we could assist you. If you ever need anything else, don't hesitate to reach out. -Jacquline Fitzgibbon"
Profile photo of Diomar Medina

Diomar Medina

January 25, 2025

5  out of  5
rating by Diomar Medina
"La chica silvia mungia me atendió de maravilla"
We responded:
"¡Muchas gracias por tu comentario! Me alegra saber que Silvia te atendió maravillosamente. Siempre nos esforzamos por brindar el mejor servicio posible. Si necesitas algo más, no dudes en contactarnos. - Jacquline Fitzgibbon"
Profile photo of Brett Melton

Brett Melton

January 24, 2025

5  out of  5
rating by Brett Melton
"Super nice, efficient and quick to respond"
We responded:
"Brett, thank you for your kind words about Julie! We're thrilled to hear that she provided you with nice, efficient, and prompt service. Your satisfaction means a lot to us! If you need anything else, feel free to reach out. - Jacquline Fitzgibbon"
Profile photo of Ed Dom

Ed Dom

January 23, 2025

5  out of  5
rating by Ed Dom
"Sylvia was great to work with! She was knowledgeable, she is very patient and knows how to treat customers. She informed me about the insurance I wanted to obtain. I was very impressed with his willingness to ask questions and repeat information back to me. He treated me correctly and respectfully throughout the entire process and also during our conversation. I highly recommend Sylvia for her professionalism."
We responded:
"Ed, thank you for your wonderful feedback about Silvia! We're delighted to hear that she provided you with knowledgeable and respectful service. Your recommendation is greatly appreciated, and we’ll be sure to share your kind words with her. If you need any further assistance, please don’t hesitate to reach out! - Jacquline Fitzgibbon"
Profile photo of Michael VanCorbach

Michael VanCorbach

January 23, 2025

5  out of  5
rating by Michael VanCorbach
"Excellent service. Was flexible on time to meet. Helped me get the correct coverage without being pushy."
We responded:
"Michael, thank you for your wonderful feedback about MacKenzie! We're glad to hear she provided excellent service, was flexible with meeting times, and helped you find the right coverage without any pressure. We look forward to assisting you again in the future! - Jacquline Fitzgibbon"
Profile photo of Jonathan Lee

Jonathan Lee

January 23, 2025

5  out of  5
rating by Jonathan Lee
"Manama has been a great help with submitting a claim plus super helpful answering pertaining questions to my circumstance, I'm happy to say I'm going to stay with State Farm as a customer for the long term."
We responded:
"Thank you, Jonathan, for sharing your experience! We're thrilled to hear that Manana was such a great help with your claim and provided the support you needed. We're honored to have you as a long-term customer and are here whenever you need us! - Jacquline Fitzgibbon"
Profile photo of Mohammad Shareef

Mohammad Shareef

January 23, 2025

5  out of  5
rating by Mohammad Shareef
"Amazing I got 50$ lower than what I was paying with my insurance"
We responded:
"Thank you, Mohammad, for your review! We’re so glad we could help you find a better rate. We're here to ensure you continue to have an amazing experience with us! - Jacquline Fitzgibbon"
Profile photo of Nicole Thompson

Nicole Thompson

January 19, 2025

5  out of  5
rating by Nicole Thompson
"I had the pleasure of working with MacKenzie Thompson, who saved me thousands of dollars per year on my insurance, even after adding much higher coverages and extra policies, including a life insurance policy! I absolutely would recommend working with MacKenzie and this office to anyone looking for better coverage for better rates!"
We responded:
"Nicole, thank you so much for taking the time to share your experience! We are thrilled to hear that MacKenzie was able to assist you in finding better coverage at such great rates, especially with the addition of your life insurance policy. Providing peace of mind and ensuring our clients feel secure about their future is incredibly important to us. We truly appreciate your recommendation and look forward to continuing to serve you and your insurance needs in the future! - Jacquline Fitzgibbon"
Profile photo of Claudioplays

Claudioplays

January 16, 2025

5  out of  5
rating by Claudioplays
"Jacquline was amazing! Over the last 3 years my insurance rates have gone up every 6 months no matter which “discount” insurance company i tried but she was able to save me $400 on a 6 month policy on my auto insurance and $350 on my annual home insurance policy - while increasing my coverages! All while providing an amazing customer experience. Leaving a review was the least i could do to repay her!"
We responded:
"Claudio, thank you so much for your kind words! I’m thrilled to hear that I could help you save on your auto and home insurance while enhancing your coverage. Providing you with a great customer experience is my top priority, and I’m so glad it showed. If you ever have any questions or need further assistance, don’t hesitate to reach out. Your review means the world to me—thank you for taking the time to share your experience! -Jacquline Fitzgibbon"
Profile photo of Alfonso Soto

Alfonso Soto

January 13, 2025

5  out of  5
rating by Alfonso Soto
"very acceptable"
We responded:
"Alfonso, thank you for your feedback! We're glad to hear that you found your experience acceptable. We strive to provide the best service possible and appreciate your support! - Jacquline Fitzgibbon"
Profile photo of Cheri Umemoto

Cheri Umemoto

January 10, 2025

5  out of  5
rating by Cheri Umemoto
"Edith worked Very quick with my quote .she got me exactly what i wanted didnt try to sell me extra .our phone call lasted maybe 15 minutes and i had insurance !!!! I recommend state farm to all . As for edith !!!❤️"
We responded:
"Cheri, we truly appreciate your wonderful feedback! I'm delighted to hear that Edith provided you with such a quick and efficient service while helping you find the perfect insurance coverage. We strive to meet our customers' needs without any unnecessary upselling, and it’s great to know we hit the mark with you. Your recommendation means a lot to us! If you ever need assistance in the future, don't hesitate to reach out. -Jacquline Fitzgibbon"
Profile photo of Junior Santana

Junior Santana

January 9, 2025

5  out of  5
rating by Junior Santana
"All staff was amazing! Very helpful and explained everything briefly. Appreciate doing business with you all! Silvia did an amazing job I totally recommend her!"
We responded:
"Thank you so much for your thoughtful review! I’m thrilled to hear you had such a positive experience with our team. Silvia is truly amazing, and I’m so glad she was able to help you. I really appreciate your recommendation and look forward to working with you again! -Jacquline Fitzgibbon"
Profile photo of Juan Ruiz

Juan Ruiz

January 8, 2025

5  out of  5
rating by Juan Ruiz
"Sylvia is super helpful. Thank you!"
We responded:
"Thank you, Juan! We’re so glad to hear that Sylvia was helpful. If you ever need anything else, don’t hesitate to reach out! - Jacquline Fitzgibbon"
Profile photo of Deena McRae

Deena McRae

January 8, 2025

5  out of  5
rating by Deena McRae
"It has been a very wonderful experience working with Sylvia Munguia for both home and cars. She is always very professional, incredibly responsive and very knowledgable. I highly recommend Sylvia! Thank you so much, Sylvia!"
We responded:
"Thank you, Deena! We’re happy to hear about your wonderful experience with Sylvia. Her professionalism, responsiveness, and knowledge truly make her an asset to our team. Your recommendation means a lot to us, and we’re here for you whenever you need assistance! - Jacquline Fitzgibbon"
Profile photo of Maura Sanchez

Maura Sanchez

January 7, 2025

5  out of  5
rating by Maura Sanchez
"Silvia was berry helpful and nice. Answer cuestions clearly. And is berry nice to speak with someone ho anderstend and explain in Spanish."
We responded:
"Thank you, Maura! We're thrilled to hear that Silvia was so helpful and kind. It's wonderful knowing she could assist you and provide clear explanations in Spanish. If you ever have more questions, we're here for you! - Jacquline Fitzgibbon"
Profile photo of Sandra Cruz

Sandra Cruz

January 6, 2025

5  out of  5
rating by Sandra Cruz
"Edith was very helpful and quick to answer any questions I had! She was very kind and was able to find the best plan for me."
We responded:
"Sandra, thank you so much for your kind words! I'm thrilled to hear that Edith was able to assist you effectively and help you find the best plan. We strive to provide excellent service and support to all our customers, and it's wonderful to know that Edith made a positive impact. If you have any more questions or need further assistance, please don't hesitate to reach out! - Jacquline Fitzgibbon"
Profile photo of Monica Pereida

Monica Pereida

January 4, 2025

5  out of  5
rating by Monica Pereida
"Sylvia was funny, helpful and knowledgeable. I appreciate her communicating with me and helping me explore insurance options!"
We responded:
"Monica, thank you so much for your kind words! I'm thrilled to hear that Sylvia was able to assist you effectively and make your experience enjoyable. We strive to provide helpful and knowledgeable service, and it’s great to know that Sylvia met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out! -Jacquline"