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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jake Hallahan

July 3, 2025

5  out of  5
rating by Jake Hallahan
"I worked with Sylvia to get a last minute rental policy and she also quickly and efficiently transferred my auto policy from out of state! She was a dream to work with! Immediate responses to calls/texts/emails!"
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Natalie Ruiz

July 3, 2025

5  out of  5
rating by Natalie Ruiz
"I’ve worked with this office for many years and have always been surprised at how incredibly human, helpful, and overall delightful they are. Today I got a call from Sasha, and initially my heart sank - Hearing from your insurance company is usually bad news but today I was receiving a phone call to let me know that some of my premiums had gone down pretty significantly. It was so nice to have a touch point with the office and to know that they are monitoring my account, looking for ways for me to save money, and always available to help me through the different changes and challenges that come up."
We responded:
"Thank you so much for your wonderful and heartfelt review! It truly means a lot to hear that our team has made such a positive impact over the years. I’m especially glad Sasha was able to bring you good news and show you how much we care about looking out for your best interests. We’re always here to support you and make sure you’re getting the best possible service. Thanks again for your trust and kind words! - Jacquline"
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tina poff

July 2, 2025

5  out of  5
rating by tina poff
"Great customer service!! Went above and beyond my expectations."
We responded:
"Tina, thank you so much for your wonderful feedback! I’m delighted to hear that our customer service exceeded your expectations. We’re committed to going above and beyond for our clients, and your kind words mean a lot to us. Looking forward to continuing to serve you! - Jacquline"
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Gianara Barrios

July 2, 2025

5  out of  5
rating by Gianara Barrios
"Sylvia is extremely helpful , def recommend 10/10!"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that our team went above and beyond to exceed your expectations. Providing excellent customer service is our top priority, and your feedback truly motivates us to keep doing our best. We appreciate your support! - Jacquline"
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Sydney Bright

July 2, 2025

5  out of  5
rating by Sydney Bright
"Sylvia Munguia was such a pleasure to work with!"
We responded:
"Sydney, Thank you for your lovely feedback! I’m so happy to hear that working with Sylvia was such a positive experience. We’re lucky to have her on our team, and I’ll be sure to share your kind words with her. Thanks again for taking the time to share! - Jacquline "
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Amanda Meeks

July 1, 2025

5  out of  5
rating by Amanda Meeks
"Couldn't have had a better experience with MacKenzie. She was super knowledgeable, both honest and forthcoming, and helped us set up the right plan for us. She also was extremely responsive and quick to make updates when our closing date shifted and we needed to delay our insurance start date. Couldn't recommend her more."
We responded:
"Amanda, Thank you so much for your thoughtful review! We’re delighted to hear that MacKenzie provided knowledgeable, honest, and responsive service throughout your insurance process. It’s wonderful to know she was able to adapt quickly to your changing needs and help set up the perfect plan for you. We truly appreciate your recommendation and look forward to assisting you again in the future! - Jacquline "
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Maggie Long

June 27, 2025

5  out of  5
rating by Maggie Long
"Sylvia made the process of me switching to State Farm fast and painless. She answered all of my question and wanted to be sure I had the best coverage I could get. I appreciated her caring style as she never got aggressive or relentless which I found with some other agents when I was shopping around."
We responded:
"Maggie, thank you for sharing your experience! I’m happy to hear that Sylvia made your switch to State Farm smooth and took the time to ensure you have the best coverage without any pressure. We appreciate your trust and look forward to helping you in the future. - Jacquline Fitzgibbon"
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Steven Paige

June 26, 2025

5  out of  5
rating by Steven Paige
"Excellent office! MacKenzie is nice and personable, and more importantly thorough with attention to detail."
We responded:
"Steven, thank you for your kind words! I’m glad to hear MacKenzie made a positive impression with her thoroughness and approach. We appreciate your feedback and look forward to assisting you again. - Jacquline Fitzgibbon"
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Carole Brotka

June 26, 2025

5  out of  5
rating by Carole Brotka
"This is my second review just to reiterate the amazing service I just got from this office from Sylvia! This is the office you want! Our car got stolen and they have made the experience painless. Highly recommended"
We responded:
"Carole, thank you so much for your kind words and for taking the time to share your experience. I’m really glad Sylvia and the team could make a difficult situation easier for you. We truly appreciate your recommendation and are here whenever you need us! - Jacquline Fitzgibbon"
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Osney Despaine

June 25, 2025

5  out of  5
rating by Osney Despaine
"La señorita Silvia Muy atenta, servicial, comunicativa...Su ayuda con mi seguro de auto y de vida es exepcional...."
We responded:
"¡Muchísimas gracias por sus amables palabras! Nos alegra saber que Silvia le brindó un servicio excepcional con respecto a su seguro de auto y de vida. Nuestro equipo se esfuerza por ser atento y comunicativo, y es maravilloso saber que cumplimos con sus expectativas. Si necesita más ayuda, no dude en contactarnos. ¡Agradecemos su apoyo! - Jacquline Fitzgibbon"
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grecin pompa

June 20, 2025

5  out of  5
rating by grecin pompa
"Para Silvia.Se la recomiendo a todo el que esté buscando un seguro con State Farm.tiene buen trato,explica todo bien detallado y sobre todo para los latinos que no hablan english.habla español.10 de 10"
We responded:
"¡Muchas gracias por tu recomendación! Nos alegra saber que Silvia te brindó un excelente servicio y que pudo explicarte todo en detalle en español. Valoramos mucho tu confianza en nosotros y estamos aquí para ayudar a todos, especialmente a nuestra comunidad latina. ¡Esperamos poder ayudarte nuevamente en el futuro! -Jacquline Fitzgibbon"
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Santiago Guerrero

June 20, 2025

5  out of  5
rating by Santiago Guerrero
"Es una persona muy amable y un servició muy bueno gracias"
We responded:
"¡Muchas gracias por tus amables palabras! Me alegra saber que has tenido una buena experiencia con nuestro servicio. Siempre estoy aquí para ayudar y me encanta poder asistir a nuestros clientes. Si necesitas algo más o tienes alguna pregunta, no dudes en contactarme. ¡Aprecio mucho tu apoyo!"
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Brandon's All Around The House

June 20, 2025

5  out of  5
rating by Brandon's All Around The House
"Mackenzie was super helpful and explained everything clearly so I could understand! She was nice and helped me find the perfect option for my business! Brandon’s All Around The House HIGHLY recommends working with her to find the insurance you’re looking for! You won’t be disappointed! Thanks again, Brandon"
We responded:
"Brandon, thank you for the awesome review! We’re so glad to hear that Mackenzie was able to help you find the perfect insurance for your business. We appreciate your recommendation and hope to work with you again in the future. Don’t hesitate to reach out if you need anything else! -Jacquline Fitzgibbon"
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Donald Jordan

June 20, 2025

5  out of  5
rating by Donald Jordan
"I have had exceptional customer service throughout the year with Jacquline Fitzgibbon and the entire team at State Farm, could not recommend them more for any potential clients."
We responded:
"Donald, thank you for your wonderful review! It truly warms my heart to hear that you’ve had such a positive experience with my office. Building strong relationships with our clients is what we’re all about, and your support means everything to us. If there’s ever anything you need or if you just want to chat, don’t hesitate to reach out. We’re here for you, and we appreciate you being part of our State Farm family! -Jacquline Fitzgibbon "
Profile photo of Ruth Henderson

Ruth Henderson

June 19, 2025

5  out of  5
rating by Ruth Henderson
"Sylvia was super helpful in getting my car insurance set up! She made it very easy and helped me figure out what plan would be best for my situation. Couldn’t recommend her more! Thanks again!"
We responded:
"Ruth, thank you so much for your fantastic review! I'm thrilled to hear that Sylvia was able to assist you in getting your car insurance set up and that she made the process smooth for you. We strive to provide personalized service to ensure our clients find the best plans for their needs. If you ever have any questions or need further assistance, don’t hesitate to reach out. We truly appreciate your recommendation and look forward to serving you in the future! -Jacquline Fitzgibbon"
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Margaret Toppel

June 19, 2025

5  out of  5
rating by Margaret Toppel
"Very responsive and I was pleased with the support."
We responded:
"Margaret, thank you for your kind words! I'm glad to hear that you were pleased with the support you received. We always aim to be responsive and provide the best service possible. If you ever need anything in the future, please feel free to reach out. We’re here to help! - Jacquline Fitzgibbon"
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Yehuda Mckay

June 17, 2025

5  out of  5
rating by Yehuda Mckay
"From the beginning, the agent was prepared! I was putting off shopping for better insurance, as there were some tickets that kept making it impossible to get an accurate quote. But that was no problem in this case. No pushy sales gimmicks, the care was genuine, and I was able to get better coverage for less than I was paying. My agent even mentioned affordable options, some of which I took, and others I declined. They were timely, and clear about appointments. Can't say thank you enough!!"
We responded:
"Yehuda, thank you so much for taking the time to share your wonderful experience! We’re thrilled to hear that our office was able to assist you with your insurance needs in such a positive way. It’s great to know that you felt no pressure during the process and that you were able to find better coverage at a more affordable rate. Your satisfaction is our top priority, and we truly appreciate your kind words about our office's genuine care and clarity. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! - Jacquline Fitzgibbon"
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Jennie Marlow

June 16, 2025

5  out of  5
rating by Jennie Marlow
"Wow! What incredible service I received from MacKenzie!! So professional, so helpful. No hard sell. Came up with the perfect policy for my needs in both Auto and Homeowners. Saved a pile of money too. Can't recommend them highly enough."
We responded:
"Jennie, thank you so much for your awesome review! I'm so glad to hear that MacKenzie took great care of you and helped find the perfect policies for your auto and homeowners' insurance. It’s fantastic that you also saved money in the process! We really appreciate your recommendation. If you ever need anything else or have questions down the road, just give us a shout. We’re always here to help! - Jacquline Fitzgibbon"
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Soji Denloye

June 14, 2025

5  out of  5
rating by Soji Denloye
"Sylvia was prompt and very helpful"
We responded:
"Soji, thanks for the nice review! We're stoked to hear that Sylvia was prompt and helpful. We appreciate you taking the time to share! - Jacquline Fitzgibbon"
Profile photo of Jeff Barnes

Jeff Barnes

June 13, 2025

5  out of  5
rating by Jeff Barnes
"MacKenzie Thompson helped to setup my auto insurance for myself and my sister. She is professional and charming to work with. She worked with my own personal situation with absolute patience and consistent responsiveness. MacKensie was able to get my sister a monthly payment that is 1/3 of her payment with her previous insurance. She was also able to get me a very reasonable monthly payment despite my new driver status. I would absolutely recommend anyone to work with MacKenzie Thompson to evaluate a quote, as well as setup their insurance with State Farm."
We responded:
"Jeff, thanks for the awesome review! I'm happy to hear that MacKenzie was able to help you, and your sister find great insurance options. We really appreciate your recommendation! If you ever need anything else, just give us a shout. We’re here to help! -Jacquline Fitzgibbon"
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Martha

June 13, 2025

5  out of  5
rating by Martha
"Gracias Silvia😊 da un excelente servicio al cliente Estoy muy contenta de pertenecer a state Farm Insurance,todo muy bien explicado,por todo el apoyo que da al cliente,muchas Gracias 😊Bendiciónes!"
We responded:
"¡Hola Martha! 😊 ¡Muchas gracias por tus amables palabras! Nos alegra saber que estás satisfecha con el servicio que has recibido. En Jacquline Fitzgibbon State Farm, nos esforzamos por ofrecer un apoyo excepcional a nuestros clientes y es gratificante saber que hemos cumplido con tus expectativas. Si necesitas algo más o tienes alguna pregunta, no dudes en contactarnos. ¡Te deseamos muchas bendiciones! - Jacquline Fitzgibbon"
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garreth henderson

June 12, 2025

5  out of  5
rating by garreth henderson
"Edith was very helpful in helping me get health and life insurance! She was very knowledgeable about what I needed and was able to answer any questions I may have had!"
We responded:
"Garreth, Thank you for your kind words! We’re glad Edith was knowledgeable and helpful in guiding you through your health and life insurance options. We appreciate your feedback and are here whenever you need us! - Jacquline"
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Nate Tofte

June 11, 2025

5  out of  5
rating by Nate Tofte
"Responsive, extremely helpful, friendly…overall every experience I have had has been A+++! Highly recommend."
We responded:
"Nate, thank you for your wonderful review! I’m glad to hear that you’ve had such positive experiences with our office. We aim to provide helpful and friendly service, and your recommendation means a lot. If you ever need assistance in the future, please don’t hesitate to reach out. -Jacquline Fitzgibbon"
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Carole Strong

June 11, 2025

5  out of  5
rating by Carole Strong
"I could not be more impressed with the customer service from State Farm. It’s very stressful when your car is stolen and they have taken every step to make sure that the process is as stress-free as possible."
We responded:
"Carole, thank you for your kind words. I’m glad to hear that our office was able to support you during such a stressful time. We strive to make the claims process as smooth as possible for our customers, and your feedback is greatly appreciated. If you need anything else in the future, please don’t hesitate to reach out. - Jacquline Fitzgibbon"
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Jordyn Monk

June 11, 2025

5  out of  5
rating by Jordyn Monk
"I spoke with MacKenzie and she was amazing! Made things very quick and easy so I could get renters insurance for my new apartment. She was friendly, to the point, and efficient!"
We responded:
"Jordyn, thank you for your kind words! I’m glad to hear that MacKenzie was able to help you with your renter's insurance and that the process was quick and easy for you. She truly is a gem, and it’s great to know her friendly and efficient approach made a difference. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out. Wishing you all the best in your new apartment! -Jacquline Fitzgibbon"