State Farm® Insurance Agent Jacquline Fitzgibbon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paul Bates
March 14, 2025
5
out of
5
rating by Paul Bates
"I recently bid my insurance out to 3 different carriers. Clearly, Jacueline at State Farm far and away delivered the best service and price. Unlike the other carriers, Silvia responded to email and phone calls in a timely fashion and provided excellent service. I highly recommend Jaqueline, Silvia and the staff at State Farm."
We responded:
"Paul, thank you for taking the time to share your positive experience with Silvia and the team. We appreciate your recommendation and look forward to continuing to provide you with exceptional service. -Jacquline Fitzgibbon"
Ray Hanna
March 13, 2025
5
out of
5
rating by Ray Hanna
"Nice and knowledgeable staff. Sylvia was outstanding in delivering exactly what we needed. She was also very nice to work with."
We responded:
"Ray, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team, especially with Sylvia. We strive to provide exceptional service, and it’s wonderful to know that our staff's knowledge and friendliness made a difference for you. If you need anything else or have further questions, please don’t hesitate to reach out. We look forward to serving you again! - Jacquline Fitzgibbon"
Margaret Liu
March 12, 2025
5
out of
5
rating by Margaret Liu
"I just changed my insurance company to State Farm. Was having technical difficulties with completing it online and reached out to Jacquline Fitzgibbon's office via phone. Response time was immediate; Mackenzie was super helpful and thorough with getting me on board, *and* I am happy with my new policy rate. Shortly after our call, I even received a prompt callback from Sylvia as a followup to my incomplete online quote. Everyone was super proactive and kind. Thank you!"
Jesús Finol
March 12, 2025
5
out of
5
rating by Jesús Finol
"La Sra Silvia es una persona muy competente y eficiente sabe lo que necesita el cliente y tiene muy buen trato"
Cathlin Houle
March 11, 2025
5
out of
5
rating by Cathlin Houle
"I worked with Silvia when moving from CA to OR and she made it super easy for me to transfer my Statefarm policy. Not only was she thorough, helpful, and saved me money in the process - she also had me cracking up. It was lovely to get to know her and she made the insurance process... dare I say... fun? Thanks Silvia!"
We responded:
"Cathlin, thank you so much for your wonderful review! I'm so glad to hear that Silvia made your transition from CA to OR so smooth and enjoyable. It's fantastic to know she was able to save you money while keeping the process light-hearted and fun. We truly value her dedication and are so pleased you had a positive experience. If you ever need assistance in the future, don’t hesitate to reach out. Welcome to Oregon! - Jacquline Fitzgibbon"
D Frewing
March 11, 2025
5
out of
5
rating by D Frewing
"Very pleased with the move to this agent! Jacquline and her office staff have welcomed us with detailed knowledge, accessible explanations, and kindness. We are happy to have them in the neighborhood."
We responded:
"Thank you, Dirk! I truly love being part of the Hillsdale community, and I believe that customer service should always be a top priority. Our goal is to help everyone understand their options and provide the support they need. I appreciate your recommendation and look forward to seeing you again soon! -Jacquline Fitzgibbon"
Matthew Meyer
March 11, 2025
5
out of
5
rating by Matthew Meyer
"Jacquline saved me a good over my last insurance company (All State), and has continued to provided great service and communications. I highly recommend her to anyone searching for a new agent, and those who aren't!"
We responded:
"Thank you so much for your kind words! I love helping people save and believe that customer service should always be a top priority. I appreciate your recommendation and am always here if you need anything! - Jacquline Fitzgibbon"
Christine I
March 7, 2025
5
out of
5
rating by Christine I
"I had the best experience I have ever had speaking with an insurance company. McKenzie not only explained everything to me right down to detail but she was the easiest, most kindest and knowledgeable person. It never felt like I was being rushed, she made me feel very comfortable and easy to talk to her like I had been best friends with her my whole life. She talked me through all the things that I needed to do when changing my husband's agent with state farm to their agent so we could join all of our stuff together. She walked me through the whole process and made it so easy and simple to do. McKenzie will always be my go to if I have any questions cause I know I will get straight forward and knowledgeable answers and I know that I will be in the best hands. I will be recommending her to anyone that I know. Thank you again for everything. You are simple the best!!"
We responded:
"Christine, thank you so much for your wonderful review! We are so pleased to hear that MacKenzie made such a positive impact during your experience. She truly goes above and beyond to ensure our clients feel comfortable and well-informed. Your kind words will certainly encourage her to keep providing exceptional service. We appreciate your recommendation and are here for you whenever you need assistance in the future. Thanks again for choosing our office! - Jacquline Fitzgibbon"
Jessica Jennings
March 5, 2025
5
out of
5
rating by Jessica Jennings
"Mackenzie was informative and relatable. Helped me get situated in a coverage that felt better to me. Thanks again for your help."
We responded:
"Jessica, thank you for your wonderful review! We're so glad to hear that Mackenzie was informative and helped you find coverage that suits you better. Your satisfaction is our priority, so if you have any more questions or need assistance in the future, don’t hesitate to reach out! - Jacquline Fitzgibbon"
Sebas6 Francisco
March 5, 2025
5
out of
5
rating by Sebas6 Francisco
"Sylvia did a really good job assisting me with all my insurance needs. I'm glad I switched to State Farm. She professionally explained in full detail about the insurance. Hopefully I stay with State Farm forever."
We responded:
"We truly appreciate your wonderful review! It’s great to hear that Silvia was able to assist you with all your insurance needs and that you’re pleased with your decision to switch to State Farm. We’re committed to ensuring you have a great experience with us for years to come! If you ever need anything else, feel free to reach out! - Jacquline Fitzgibbon"
mrholmes
March 5, 2025
5
out of
5
rating by mrholmes
"Edith was great and explained everything really well. Better rates & great discounts."
We responded:
"Thank you for the kind words! We’re glad Edith was able to help you and that you found our rates and discounts beneficial. If you need anything else, just let us know! - Jacquline Fitzgibbon"
Homero Castro
February 28, 2025
5
out of
5
rating by Homero Castro
"Estoy 100% satisfecho con el servicio que recibí por parte de la agente edith, fue muy amable,amigable y me explico todo perfectamente y claro. Yo la recomiendo. Muchas gracias edith 😉👍"
We responded:
"¡Hola! Muchas gracias por tomarte el tiempo de compartir tu experiencia. Nos alegra saber que Edith te brindó un servicio tan excepcional y que te sentiste satisfecho con su atención. Apreciamos mucho tu recomendación y tus amables palabras. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Que tengas un excelente día! - Jacquline Fitzgibbon"
Eri Galarza
February 28, 2025
5
out of
5
rating by Eri Galarza
"Sylvia la mejor, me ayudo rapido y sin complicaciones mostrándome varias opciones de aseguranza la recomiendo y se lo agradezco muchas gracias."
We responded:
"¡Hola! Muchas gracias por tu comentario tan positivo. Nos alegra saber que Sylvia pudo ayudarte de manera rápida y sencilla, y que te mostró varias opciones de seguro. Apreciamos mucho tu recomendación y tus amables palabras. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Te deseamos un excelente día! -Jacquline Fitzgibbon"
Akeem Newman
February 28, 2025
5
out of
5
rating by Akeem Newman
"Mackenzie was AMAZING! She helped me get to the amount I wanted to spend and wasn’t pushy about it!"
We responded:
"Akeem, thank you for taking the time to share your experience! We're glad to hear that MacKenzie was able to help you find the right amount of coverage for your needs without being pushy. It’s important to us that our customers feel comfortable and supported. If you have any questions or need further assistance, please feel free to reach out! - Jacquline Fitzgibbon"
Sean Wagoner
February 27, 2025
5
out of
5
rating by Sean Wagoner
"I had a great chat with a very helpful Manama today, she helped me make some changes to my policy. She was very informative and was able to answer all of my questions. Thanks Manana!"
We responded:
"Sean, thank you for your kind review! We’re so glad to hear that Manana was helpful and informative with your policy changes. Your satisfaction means a lot to us! If you have any other questions, let us know! - Jacquline Fitzgibbon"
Therese Poncy
February 26, 2025
1
out of
5
rating by Therese Poncy
"This review should replace my previous review two months ago. I would NOT recommend the agent for health insurance in the future. Not only did they screw me over after making it seem like I had health Insurance with them; they delayed reporting it to me by over a month which caused me to go over the enrollment deadline. I now have thousands of dollars in medical bills because I was hospitalized for over a month with no supplemental insurance. Both SHIBA and I have filed complaints with the Oregon State Insurance Regulation Board due to the delay and lack of follow through by the agent and her office assistant. I was so disappointed as they appeared to be sincere and helpful. In the end, I am worse off than before I called. Thanks for nothing. I await the outcome of the Insurance Commission."
We responded:
"Therese, thank you for sharing your feedback. I appreciate your perspective and acknowledge the challenges you've faced regarding your health insurance. I understand your frustration, and while we made efforts to assist you, the outcome did not meet your expectations. I wish you the best as you navigate this situation. - Jacquline Fitzgibbon"
TYMITHY WILLIAMS
February 26, 2025
5
out of
5
rating by TYMITHY WILLIAMS
"She did a great job at helping me get a new vehicle insured and suspended my old vehicle. She was very professional and fast at her job all around did a good job 10/10 star service"
We responded:
"Tymithy, thank you so much for the glowing review! I’m happy to hear that you had such a smooth experience getting your new vehicle insured and that we could assist with your old one. It’s wonderful to know that you found our service professional and quick. Your 10/10 rating means the world to us! If you ever need anything else, just give us a shout. - Jacquline Fitzgibbon"
heather whinnen
February 25, 2025
5
out of
5
rating by heather whinnen
"Bit thanks to Mackenzie for making the process a breeze. Knowledgable, answered all my questions. I know I'm in good hands!"
We responded:
"Heather, thank you for the fantastic feedback! We're so glad to hear that MacKenzie made everything smooth and answered all your questions. It's always our goal to ensure our clients feel confident and supported. If you need anything else or have more questions down the line, just let us know. We're here for you! - Jacquline Fitzgibbon"
Stone Perez
February 25, 2025
5
out of
5
rating by Stone Perez
"MacKenzie was professional, personable, and patient beyond belief. My partner and I were grateful for their excellent customer service and individualized help. Big big thanks!"
We responded:
"Stone, thank you for your wonderful review! I'm glad to hear that MacKenzie provided you with excellent service. Your appreciation means a lot to us, and we’re always here to assist you. -Jacquline Fitzgibbon"
Harrison Bigelow
February 25, 2025
5
out of
5
rating by Harrison Bigelow
"MacKenzie was incredibly helpful! They were able to answer all of our questions and help us find the best Suited plan for our family. We are grateful for the work that she has put in."
We responded:
"Harrison, Thank you for your kind words! I’m glad to hear that MacKenzie was able to help you find the best plan for your family. We truly appreciate your feedback and are here for any further questions or assistance you may need. - Jacquline Fitzgibbon"
Sabrina Hayes
February 25, 2025
5
out of
5
rating by Sabrina Hayes
"I have been with State Farm and Jacquiline's office for 5 years now. They have always been kind and responsive. I truly feel like it's somewhat of a personal relationship beyond just having coverage through a corporate company. Mañana the assistant is diligent and quick in getting my needs met. I really hope that I never have to change like in have in past when rates go up, but so far they continue to be low and fair."
We responded:
"Sabrina, thank you so much for your kind words! We truly value the relationship we've built with you over the years. It’s wonderful to hear that you feel supported and cared for by our team, especially Manana. We strive to provide the best service possible and keep our rates fair. If you ever have any questions or need assistance, please don’t hesitate to reach out. We’re here for you! - Jacquline Fitzgibbon"
Ivan Rodriguez
February 25, 2025
5
out of
5
rating by Ivan Rodriguez
"Hola muy buenos días les quiero decir q tube el privilegio de contactar a la señorita Sylvia Munguía ajente de state farm para asegurar mi vehículo y me trato como se merece un cliente muchas gracias a state farm y a Sylvia x toda su atención son muy amables y sobre todo muy atentos yo si recomiendo state farm y comuníquese con Sylvia ella le ayudará en todo .. gracias"
We responded:
"¡Hola! Muchas gracias por tomarte el tiempo de dejar tu reseña tan positiva. Nos alegra saber que tu experiencia con Sylvia y el equipo de Jacquline Fitzgibbon State Farm fue tan satisfactoria. Trabajamos arduamente para brindar un excelente servicio al cliente, y es gratificante escuchar que lo logramos contigo. Agradecemos tu recomendación y esperamos poder atenderte nuevamente en el futuro. ¡Que tengas un excelente día! -Jacquline Fitzgibbon"
Tommy Geppert
February 23, 2025
5
out of
5
rating by Tommy Geppert
"Mackenzie was very helpful in getting me coverage for my vehicle."
We responded:
"Tommy, thanks a bunch for the awesome shoutout! We’re thrilled Mackenzie could help you score the perfect coverage for your ride. If you ever need more assistance, we’re here for you! -Jacquline Fitzgibbon"
Mary Bauer
February 21, 2025
5
out of
5
rating by Mary Bauer
"Mackenzie Thompson was very helpful in saving me money on both auto and home insurance and encouraging me to get life insurance."
We responded:
"Mary, thank you for the awesome review! I'm so glad to hear that Mackenzie helped you save on your auto and home insurance and suggested life insurance. State Farm has several life insurance options that can be customized to fit what you want to cover. When you're ready to explore your options or sit down to discuss them, just let us know! - Jacquline Fitzgibbon"
Ariel Salzman
February 21, 2025
5
out of
5
rating by Ariel Salzman
"Great customer service. They helped us each step of the way in our claims process, and frequently checked in along the way, making sure we didn’t have any questions."
We responded:
"Ariel, thank you for your kind words! We're glad to hear that our team was helpful during your claims process. If you have any questions in the future, feel free to reach out. We appreciate your support! - Jacquline Fitzgibbon"